New Territories Ski Holidays

We recently celebrated our daughter’s 3rd birthday at the Shangri-La Hotel in Hong Kong, and it was truly unforgettable. We arrived on an early morning flight, traveling with a newly turned three-year-old, and Joy Drilon kindly arranged for us to access our room early so we could rest. That gesture alone meant so much to our family. On my daughter’s birthday, Joy went above and beyond. She prepared a beautiful birthday cake featuring my daughter’s favorite princess, Elsa, along with Elsa balloons, a lovely Shangri-La teddy bear Tony and Chef Sam, and even a framed family photo to commemorate the occasion. Every detail was thoughtful and heartfelt. Seeing the joy on my daughter’s face made the entire experience priceless. We are deeply grateful for the warmth, care, and genuine hospitality shown to our family. Thank you for making her 3rd birthday so magical and memorable. If you are traveling with children, I would highly recommend staying on the 45th floor at Island Shangri-La, Hong Kong. The experience felt especially thoughtful and family-friendly, making our daughter’s birthday celebration even more special.

Very good customer service and the hotel is overall pretty clean, just a little dusty in certain areas of the room.

Clean room. Friendly staff. Great activities. 100/10. Great restaurants. Would definitely stay again.

Hope the FD & Restaurant would be more friendly & helpful. The housekeeping is quite nice and feel cared.

Great place to stay especially if you have a family

Customer service as great and the facilities!

Very good customer service and the hotel is overall pretty clean, just a little dusty in certain areas of the room.

We recently celebrated our daughter’s 3rd birthday at the Shangri-La Hotel in Hong Kong, and it was truly unforgettable. We arrived on an early morning flight, traveling with a newly turned three-year-old, and Joy Drilon kindly arranged for us to access our room early so we could rest. That gesture alone meant so much to our family. On my daughter’s birthday, Joy went above and beyond. She prepared a beautiful birthday cake featuring my daughter’s favorite princess, Elsa, along with Elsa balloons, a lovely Shangri-La teddy bear Tony and Chef Sam, and even a framed family photo to commemorate the occasion. Every detail was thoughtful and heartfelt. Seeing the joy on my daughter’s face made the entire experience priceless. We are deeply grateful for the warmth, care, and genuine hospitality shown to our family. Thank you for making her 3rd birthday so magical and memorable. If you are traveling with children, I would highly recommend staying on the 45th floor at Island Shangri-La, Hong Kong. The experience felt especially thoughtful and family-friendly, making our daughter’s birthday celebration even more special.

It was just fine. Good water pressure and clean bathroom

Great location and clean rooms.

Clean room. Friendly staff. Great activities. 100/10. Great restaurants. Would definitely stay again.