Akiyama Ski Holidays

We overall enjoyed our stay. The room was spacious and clean. Staff were polite and friendly. There was a free minibar and a range of amenities in the room. The hotel provided unlimited shuttle service to the train station that was really helpful. The only area for improvement was the breakfast. There was a combination of ala carte and limited buffet items which lacked variety and unfortunately fell below expectations for a 5 star hotel.

Lovely people, gorgeous property. Book restaurant on premises in advance.

Best Service ever. our 18 mths old child developed fever when we were on the way to the hotel. could not find any open hospital so we just wanted to try our luck to go straight to hotel and ask for help. they told us its better to ring ambulance when we arrived, also offered us to ring ambulance on our behalf, due to our limited Japanese. a manager (I assumed) even asked one of their staff to go outside to direct the ambulance on their entry. while we were waiting for the ambulance, they gave us ice pack to cool my child. Can't thank them enough for what they have done to our family.

Lots of choices, beautiful set-up. Staff amazing 👏 Temperature of the food , perfect and the chef simply fantastic.

The room was nice and spacious.

Lovely people, gorgeous property. Book restaurant on premises in advance.

Lots of choices, beautiful set-up. Staff amazing 👏 Temperature of the food , perfect and the chef simply fantastic.