Kakuuto Ski Holidays

The property was not impressive. I enjoyed the restaurants and the bars, but the room and the front desk service was not what I expected. I thought being a Conrad would be an upgrade from the Hilton. But the service and amenities associated with the hotel brand was just bleh. I also had food and beverage credit, but it was limited to certain restaurants like the more expensive ones. Since I checked in at 2am I had to go to the lobby bar at 11am to use my $25 bar credit. And the second credit was not reflected on my bill. But the front desk was so slow I just wanted to leave.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

The property was not impressive. I enjoyed the restaurants and the bars, but the room and the front desk service was not what I expected. I thought being a Conrad would be an upgrade from the Hilton. But the service and amenities associated with the hotel brand was just bleh. I also had food and beverage credit, but it was limited to certain restaurants like the more expensive ones. Since I checked in at 2am I had to go to the lobby bar at 11am to use my $25 bar credit. And the second credit was not reflected on my bill. But the front desk was so slow I just wanted to leave.

I was disappointed that there no

Awesome room. Yes small but worked out for me. No water or ice on the floor but over good experience

Loved that it was right in the middle of time square! Even tho I didn’t have good view I loved it!!!!