United Arab Emirates Ski Holidays

everything was great as usual .clean,food great,staff very friendly and good location

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

We stayed during a long layover and the staff were so lovely when we had to check in very early morning. Our room was ready and the butler service via text message was so quick for needs like extra towels and info.

Excellent service, staff was top notch!!

Near to metro station and mall of emirates. The traffic (cars and lorries) sounds from the main street can be heard in the room.

Excellent service, staff was top notch!!

We stayed during a long layover and the staff were so lovely when we had to check in very early morning. Our room was ready and the butler service via text message was so quick for needs like extra towels and info.

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

We stayed during a long layover and the staff were so lovely when we had to check in very early morning. Our room was ready and the butler service via text message was so quick for needs like extra towels and info.

Excellent service, staff was top notch!!