Marrakesh-Tensift-El Haouz Romantic Holidays

Friendly helpful staff. I don't think there is need to clean the floors so much. Was worried about falling. And no need to clean floor during meal time but I can see why. Food was so good and varied. Great activities for everyone..pool maybe to be a bit warmer in colder months. Will highly recommend and return.

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.

Only issue I had was arrival at the airport and no ride to the hotel. I messaged the hotel weeks before days before even the day of they responded days later after we already checked in saying that they couldn't accommodate because we didn't inquire 48 hours prior which is really stupid to me because I did I emailed i sent dm's through Instagram. I even sent a message through the chat on Expedia, still nothing. That part was really dumb to me.So whoever is in charge of the booking of rides should be cussed out.Don't depend on a ride.Get you a taxi.Everything else was great.The staff was great.I love the place.The 3 stars is because of the travel I didn't get

Only issue I had was arrival at the airport and no ride to the hotel. I messaged the hotel weeks before days before even the day of they responded days later after we already checked in saying that they couldn't accommodate because we didn't inquire 48 hours prior which is really stupid to me because I did I emailed i sent dm's through Instagram. I even sent a message through the chat on Expedia, still nothing. That part was really dumb to me.So whoever is in charge of the booking of rides should be cussed out.Don't depend on a ride.Get you a taxi.Everything else was great.The staff was great.I love the place.The 3 stars is because of the travel I didn't get

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.