Peninsular Malaysia Pet-friendly Holidays

Staff are very friendly and helpful. Property is clean and is set in a quiet spot. It is in a great location.

Great stuff, amazing service

Best hotel I have stayed in. The staff was incredibly attentive - knew your name on arrival. A pre birthday cake was a surprise as well. When they advertise as a luxury hotel, it is exactly that!

This is my second stay here and it tops the first one so much that I deleted that review and wrote a new one. First, I will like to thank the Duty Manger Balaji for accomodating to our early check-in. Our room wasn't ready, but he did his best to actually upgrade us to a bigger room which will be available at the same timing. He didn't need to do that since we were early anyway. While waiting, we were served 2 rounds of champagne at the lobby (never experienced being served champagne during a hotel check-in before). After the wait, we were shown to our room to the door steps by one of their staff. During the walk, she explained almost everything about the hotel - the breakfast, the gym, spa, pool, in room dining etc. Once we were in the room, our bags were waiting for us. Our upgraded room is a mini suite at the corner. It has a small living area from the bed, and a very big bathroom (which is a signature of this Kempinski). The living area is where the fridge, study area are, with a big TV and a sofa (which is very sturdy and not very comfortable). The bedroom is comfortable, king size bed, soft mattress, another big TV and a pillow menu. Within the menu, the descriptions are very detailed which showed the level of service standards. The bathroom is huge, with standing shower and toilet on each side, two basins for couple, and a bathtub in the middle that is huge enough for couples to share. And.. there is another TV here! We really enjoyed our one night stay here!

Staff are very friendly and helpful. Property is clean and is set in a quiet spot. It is in a great location.

Great stuff, amazing service

Best hotel I have stayed in. The staff was incredibly attentive - knew your name on arrival. A pre birthday cake was a surprise as well. When they advertise as a luxury hotel, it is exactly that!