Ascension Island Pet-friendly Holidays

Bed mattress was worn. Pillows were too thick. AC did not work. Toilet was difficult to flush

The room was spacious and the hotel was overall ok. However, we were there for four days and our room was never cleaned. We would leave in the morning, be gone all day, come back to shower and get ready for whatever show we were going to that night, and we would have no towels, garbage overflowing etc. The cleaning staff was out on the hall but never seemed to make it to our room. For that reason, we will choose another resort in the future.

Service at restaurants was very slow

Clean room, nice staff,

Keisha provided us excellent customer service while at the sports book. Kaylee gave us excellent customer service as a waitress. overall, the staff is excellent.

Great property but could’ve used more staff guidance on places to eat, hours of operation, etc.

Keisha provided us excellent customer service while at the sports book. Kaylee gave us excellent customer service as a waitress. overall, the staff is excellent.

Pool closes early at 6pm so I never got a chance to visit unfortunately but my room was clean and so was the entire resort will be traveling back there with my family. This trip was a girs trip, but it’s definitely great for families. All restaurants on site or great as well.