Shigaraki Pet-friendly Holidays

Like: Area was very convenient fo transportation, shopping, and dining. Dislike: Hotel is outdated especially carpet and furniture’s. Staff was not attentive and very aloof (especially the non-Japanese service agent. Made me feel like I don’t belong…

Hotel is nice rooms are bigger and clean city view from our room was awesome specially at night the Osaka Skyline at night was beautiful me and my wife enjoyed our stay at Hotel Monterey Grasmere Osaka Japan

Great location, professional and kind staff, clean room, overall excellent experience.

Room is cleaned and tidy. Sufficient spaces for two persons with 2 big suitcases. Bed is cleaned, widened and comfortable 👍 Bathroom & toilet are separated which is very great. Amenities are fully provided. Highly recommend the property for the journey being in Osaka

Apartment style, air b and b if you chose to stay longer, but perfect for a weekend trip. Breakfast options were yummy, but could have had more variety. The dinner options were delicious. Easy quick check in and out options. Everything was clean, nice new building. Grear price we had too.

No A/C only heater. But the staff responded FAST w/a portable one. Toilet was a little plugged and they attended to it IMMEDIATELY! Staff here are exceptional!

Many options for dining within the hotel. Breakfast buffet had a variety of menu items. The room was spacious and clean. We had a beautiful view of the river from our room.

As far as the staff and property and room is concerned, I give this place a 10+++. You cannot find better service and staff in all of Japan. However, the only complaint is for Americans. The breakfast is very Japanese and very limited. Also very crowded on the weekends. If you want to use the pool, you need to make an appointment for 60 minutes and the pool is always very crowded with families and children. Also, the hotel is 30 minutes away from where everything happens in Kyoto. So you should expect to be taking taxis everywhere. Other than that, the property staff and service is beyond expectations.