Batu Pet-friendly Holidays

The apartment was spacious and comfortable with a great shower. Clean and tidy and great utilities. There were a few signs of wear and tear but didn't bother us in the slightest for the price we paid. We were allowed in the apartment early due to an early flight arrival which was very kind of the owner. Obviously the pool is amazing with the best view in the city. Just be warned though the water is quite chilly but the view is worth it! The cleaning crew were polite and gracious and security downstairs were really friendly. Overall we had a fantastic stay at this property and if we go back to Kuala Lumpur this is definitely where we would stay again.

We tried to take a nap after checking in. Very loud noise coming from the room below due to repairs. They shouldn't have put us in that room if repairs were scheduled.

Fantastic staff, so helpful in all aspects and always smiling.

Every thing was good

We tried to take a nap after checking in. Very loud noise coming from the room below due to repairs. They shouldn't have put us in that room if repairs were scheduled.

Great location, staff, breakfast, clean big room with good facility. We had a power issue on 31Jan where it went off for about 3min and then came back on automatically. I reported to the front desk about half to 1 min into the blackout. The important thing is how the staff managed after I reported which was excellent. The problem was identified by technician within 5 to 10min and a new replacement room was found and we were transferred within 30min. Staff were curteous and helpful appologetic even though the fault was not foreseeable or preventable. I received a letter of apology and some token presents (niblies and a bottle of sparkling water) which was very much appreciated. Power fault was bad but the way the staff handled it was great. I would stay there again - no issues.

Great Hotel! Location central to Shopping Malls, KLCC Centre & Petronas Twin Towers. Room was very clean and spacious, with complimentary mini fridge. Staff polite and helpful. Recommended!!!!!