Oahu Pet-friendly Holidays

I really like staying at this Hilton - it was my third time. I like the location next to Waikiki proper as it's quieter and easy to park at the end of the day. Unfortunately this stay was not great... My room had numerous, large carpet and furniture stains. The biggest issue were the elevators. Everyone in the hotel would wait no less than 10 minutes even at odd hours. Once I waited almost 20 minutes to ride up to my room. It was a huge issue.

Housekeeping was every other day which was fine, however the singular day that housekeeping did come, all the dirty towels were taken and nothing clean we given. We came back after a long day to only 2 small towels, that we had not used prior. Additionally, conditioner was not refilled and hand soap was also not refilled. Additionally, upon checking out I realized that I was not actually upgraded and my dining credit benefit was a trick. The hotel website only has king beds, just either rooms with balconies or not. The $40 Food Credit is abysmally low since they more commonly give $150 Food Credit, with an added free parking. Ultimately, I am more disappointed in the quality of housekeeping as well as the fact that the front staff told me I was upgraded from a Queen to a King, when in fact they never had any Queens and I essentially had a basic room.

Great location, wonderful staff and nice set up.

Construction going on by Ewa Tower

Great location, great rooms and amenities, helpful staff

It makes me sad to leave this beautiful, peaceful place. The Kahala is certainly one of the best hotels I’ve stayed at—at least recently. From the valet staff to the front desk to the servers and housekeepers, the Kahala provides excellent and friendly service. The location is convenient—close enough to Waikiki, diamond head, and other tourist spots but not too close to the noise and crowds. Our view was fantastic—we had a spacious balcony overlooking the pristine golf course next door and the mountains. Our room was spacious and incredibly comfortable. The Plumeria was great and there were a handful of other restaurants but I do wish they had more lunch and brunch options as a lot of them opened only for dinner. Their beach was also wonderful—calm and incredibly relaxing, providing plenty of space to reflect and take in the amazing ocean views. I certainly would want to come back and stay here again should I come back to town!

Beautiful property great service

Beautiful, luxury - yet kid friendly, property. With the most amazing staff!

Housekeeping was every other day which was fine, however the singular day that housekeeping did come, all the dirty towels were taken and nothing clean we given. We came back after a long day to only 2 small towels, that we had not used prior. Additionally, conditioner was not refilled and hand soap was also not refilled. Additionally, upon checking out I realized that I was not actually upgraded and my dining credit benefit was a trick. The hotel website only has king beds, just either rooms with balconies or not. The $40 Food Credit is abysmally low since they more commonly give $150 Food Credit, with an added free parking. Ultimately, I am more disappointed in the quality of housekeeping as well as the fact that the front staff told me I was upgraded from a Queen to a King, when in fact they never had any Queens and I essentially had a basic room.

Construction going on by Ewa Tower

It makes me sad to leave this beautiful, peaceful place. The Kahala is certainly one of the best hotels I’ve stayed at—at least recently. From the valet staff to the front desk to the servers and housekeepers, the Kahala provides excellent and friendly service. The location is convenient—close enough to Waikiki, diamond head, and other tourist spots but not too close to the noise and crowds. Our view was fantastic—we had a spacious balcony overlooking the pristine golf course next door and the mountains. Our room was spacious and incredibly comfortable. The Plumeria was great and there were a handful of other restaurants but I do wish they had more lunch and brunch options as a lot of them opened only for dinner. Their beach was also wonderful—calm and incredibly relaxing, providing plenty of space to reflect and take in the amazing ocean views. I certainly would want to come back and stay here again should I come back to town!

Always stay here on most of my trips to Hawaii. Closer to the airport and areas that I mostly visited. I'll stay here again.

Construction going on by Ewa Tower

Third time staying here in as many years. Great location near the international marketplace, as well as lots of good dining options (check out Zigu a block away for great sushi and drinks). Also just a couple blocks away from prime beach real estate and more shopping choices. Staff is always very friendly and helpful. Special shoutout to Lea with housekeeping, who went out of her way to learn our names and greet us every time we saw her, as well as Lance at the front desk. Looking forward to our next visit.