Chaitén Mountain Holidays

This was my first time visiting LA, for me and my kids. This hotel superseded our expectations. The staff was very friendly and accommodable. My only regret is that we couldn't stay more than 3 days. I highly recommend this hotel to anyone that will be staying in the surrounding LA area, but especially downtown. You won't regret it!

Great free coffee at any time and croissants in the mornings. Really beautiful views from the rooftop and our room with a balcony. Definitely worth booking these rooms for the amazing view of downtown Manhattan. Prime location with Soho, Little Italy and TriBeCa all within minutes.

Staff friendly and helpful. Especially Paola and Marcelo. Hotel is in nice location, clean and rooms are big.

Everything was amazing. Love the roof top, the room Service was prompt. Staff was awesome especially the Rep who checked us in and the host servin

An excellent location in NYC within walking distance of places such as Central Park and Rockefeller. It is also very near the subway. The staff were very friendly and helpful. There were 5 of us staying in a suite and with the fold out bed and put up bed there was still plenty of space! The kitchen has two fridges and was very useful. The balcony gave us extra space and it was great to sit out early morning and late evening. I would thoroughly recommend this hotel to anyone travelling to New York City.

Great View, But Comfort and Convenience Fell Short Our stay had some positives, but several issues made it less enjoyable than expected. The highlight was definitely the incredible view of Central Park from our room — truly stunning and a memorable part of our trip. Unfortunately, the air conditioning in our room wasn’t working properly, and we ran into other guests experiencing the same problem. We had to ask for a fan, but even then, sleeping was uncomfortable due to the heat. While all six elevators were working, wait times were still surprisingly long. In the evenings, the lobby would get quite crowded with people heading to the rooftop, which made coming and going a bit chaotic for hotel guests. Overall, a decent stay in a great location, but some important comfort and service aspects really need improvement.

Staff friendly and helpful. Especially Paola and Marcelo. Hotel is in nice location, clean and rooms are big.

Lovely place! Highlight of my way stay while here on business! The staff really understand good service and all lovely people! Will be coming back for sure!

Great free coffee at any time and croissants in the mornings. Really beautiful views from the rooftop and our room with a balcony. Definitely worth booking these rooms for the amazing view of downtown Manhattan. Prime location with Soho, Little Italy and TriBeCa all within minutes.

Great View, But Comfort and Convenience Fell Short Our stay had some positives, but several issues made it less enjoyable than expected. The highlight was definitely the incredible view of Central Park from our room — truly stunning and a memorable part of our trip. Unfortunately, the air conditioning in our room wasn’t working properly, and we ran into other guests experiencing the same problem. We had to ask for a fan, but even then, sleeping was uncomfortable due to the heat. While all six elevators were working, wait times were still surprisingly long. In the evenings, the lobby would get quite crowded with people heading to the rooftop, which made coming and going a bit chaotic for hotel guests. Overall, a decent stay in a great location, but some important comfort and service aspects really need improvement.

Lovely place! Highlight of my way stay while here on business! The staff really understand good service and all lovely people! Will be coming back for sure!

Bathroom and room were lovely however I did not feel safe here at all. Since there is no staff people are free to behave and treat you however without consequences. Luckily the room was nice since I was too afraid to leave it because of how aggressive other guests were.

Good location, nice staff, it’s very convenient.

Very loud guest. I called the front desk to complain, not sure if they did anything about it because the people staying right next to my room continued to bang on the walls, play loud music, and yell. The deposit fee is exaggerated $250!? I’ve stayed in better places where the deposit is only $50 or $100. Not worth it specially for the location. I greeted a front desk staff in the morning even though I am the one who had a horrible night, she ignored me. Not staying here ever again.