Indian Cove Boy Scout Trail Mountain Holidays

Everything was very lovely. It’s SF so you are right downtown. However, the games and some of the lobby furniture condition was subpar. No sand in the shuffleboard and the soccer balls for the soccer plinko we’re all deflated. Half of the furniture in the lobby was in poor condition, including the upstairs lounging area.

Room was great, the amenities great, overall very nice.

Overall I had a nice stay, the room was less clean than what I am used to. The water after I took a shower didn’t go away, the lamp didn’t work, and the hairdryer only blew cold air. Granted I wasn’t in the room as much, it really was a place to just rest and sleep. The staff was very friendly and I felt safe parking my car there, and there were times I got back late and I still felt safe in the area as a solo woman traveler

Great staff, great all around

Our room was a limited view (literally facing a wall directly into another room) which we were not informed of upon booking or check in. It’s a large property and very busy during the holiday, to be expected. The staff at the Sun Deck and Story Bar were fantastic. At the pool and Eno it was extremely slow and difficult to place orders. I appreciated the effort with the coffee carts outside our room but after the first day the cart no longer had cups or milk for the rest of our stay. Small things that add up given the cost. It’s a beautiful property though and very special during the holidays.

The entire place was very clean, no amenity was left out and lots of special touches. You could hear the next door neighbors, very lively and noisy. Management failed to notify us on two separate occasions that plumber/neighbor was shutting off the water. He knocked at the door to let us know. Management should have communicated this, not the plumber/neighbor. As a senior/older persons it made us feel unsafe. I did notify management of the plumber as well.

Stunning hotel, delicious restaurants, energizing location and beautiful time! Can’t wait to come back!