Mekong Delta Mountain Holidays

Excellence. Recommend to others

The check-in process for this apartment was more complicated than for a standard hotel room (this was the first time we booked an apartment through Expedia as opposed to a regular hotel room). The person at the lobby 'front desk' was not helpful at all and was obviously there to assist actual apartment residents, rather than temporary guests such as us. Also, our car got 'booted' while parked just outside the lobby entrance and we were working through the check-in process (there were *no* signs/markings indicating parking restrictions). Once we'd completed check-in and got to the apartment, we were pleased overall - it was clean, the space was ample and the furnishings were suitable to our needs. The property photos posted on Expedia did not exactly match the actual look of the apartment, I suppose the posted photos are representative of a generic apartment at the property and individual apartments vary somewhat. For instance,the posted photos show both a washer and dryer, but our unit only had a washer, *no* dryer, and we had to use the supplied line/hangers on the balcony to dry our clothes. Lastly, going back and reading almost all reviews on Expedia left me with two thoughts: 1 - We did *not* experience a 'bait and switch' situation as described in many of the negative reviews. I guess just be aware that this situation is a possibility. 2 - Many 10 out of 10 reviews on Expedia look 'suspect'. They only contain a short blurb of glowing remarks and a one-night stay.

Enjoyed my stay. Great room and professional service. Appreciate the help by Katie at reception.

Jade was so helpful and provided amazing service. Thank you.

Truly like property and staff. BUT Laundry of our clothes did not all smell clean & fresh.

Jade was so helpful and provided amazing service. Thank you.

Enjoyed my stay. Great room and professional service. Appreciate the help by Katie at reception.

Truly like property and staff. BUT Laundry of our clothes did not all smell clean & fresh.

The check-in process for this apartment was more complicated than for a standard hotel room (this was the first time we booked an apartment through Expedia as opposed to a regular hotel room). The person at the lobby 'front desk' was not helpful at all and was obviously there to assist actual apartment residents, rather than temporary guests such as us. Also, our car got 'booted' while parked just outside the lobby entrance and we were working through the check-in process (there were *no* signs/markings indicating parking restrictions). Once we'd completed check-in and got to the apartment, we were pleased overall - it was clean, the space was ample and the furnishings were suitable to our needs. The property photos posted on Expedia did not exactly match the actual look of the apartment, I suppose the posted photos are representative of a generic apartment at the property and individual apartments vary somewhat. For instance,the posted photos show both a washer and dryer, but our unit only had a washer, *no* dryer, and we had to use the supplied line/hangers on the balcony to dry our clothes. Lastly, going back and reading almost all reviews on Expedia left me with two thoughts: 1 - We did *not* experience a 'bait and switch' situation as described in many of the negative reviews. I guess just be aware that this situation is a possibility. 2 - Many 10 out of 10 reviews on Expedia look 'suspect'. They only contain a short blurb of glowing remarks and a one-night stay.

Clean room, helpful staff, and good view from rooms.

It was as if the apartment understood the pace we needed—and offered it to us without question.