Al Madam Luxury Holidays

The staff from the front desk staff to the room attendant were great and friendly. This was my second time staying there and will again when in Dubai.

Beautiful and opulent

The younger staff from various countries were so professional, kind, very helpful, and always smiling!

I was disappointed that I was there last year and the club was closed and moved to the restaurant and this time they told me it’s open but it wasn’t

I was initially very impressed by your staff at reception. Although my room wasnt ready at the specified time, 2pm, I was eventually told I had been upgraded. I dont believe this to be the truth, as on inspection, I found many rooms to be the same. The staff in the dining rooms were very polite, Levy being someone who should be praised for going above and beyond what was expected. A very polite, charming and friendly man. However, sraff aside, I thought the breakfast options were limited and the same every day. I also found out that the rooftop bar and restaurant was not available which was a disappointment to both myself and my partner. Overall, the hotel and sraff were very good, but by asking my opinion, I believe that there could still be improvements. However, it was very nice and I would not hesitate to stay there again. A very pleasant hotel

The younger staff from various countries were so professional, kind, very helpful, and always smiling!

Beautiful and opulent

I was disappointed that I was there last year and the club was closed and moved to the restaurant and this time they told me it’s open but it wasn’t