Pulau Ayer Luxury Holidays

The rooms feel they have not been maintained for over a decade. The bath towels were thin and worn out - there were only two electrical sockets and neither accomodated a foreign plug. Definitely not staying there again

Excellent staff: very helpful and responsive. Great location next to a shopping mall that has a food hall with wide variety of foods on offer at very cheap prices, plus some more up-market restaurants. Wide range of shops including a useful supermarket. Taxis readily available in the area, allowing you to get straight on to major north-south and east-west arterial roads. The Light Rapid Transit (train) passes close by, as do Transjakarta buses. We felt that the kitchen was not very well equipped with crockery/cutlery; otherwise fine, and very spacious. This was our second time here, and we were disappointed that our second apartment had a couple of problems when we checked in: air-conditioning not working, safe deposit box not working.

Excellent staff: very helpful and responsive. Great location next to a shopping mall that has a food hall with wide variety of foods on offer at very cheap prices, plus some more up-market restaurants. Wide range of shops including a useful supermarket. Taxis readily available in the area, allowing you to get straight on to major north-south and east-west arterial roads. The Light Rapid Transit (train) passes close by, as do Transjakarta buses. We felt that the kitchen was not very well equipped with crockery/cutlery; otherwise fine, and very spacious. This was our second time here, and we were disappointed that our second apartment had a couple of problems when we checked in: air-conditioning not working, safe deposit box not working.

Excellent service. Beautiful hotel with magnificent ambiance, culture, decor and friendly staff. I comment Lucky and Dea as especially helpful and understanding. This should be the only place to stay in Jakarta.

The rooms feel they have not been maintained for over a decade. The bath towels were thin and worn out - there were only two electrical sockets and neither accomodated a foreign plug. Definitely not staying there again