South Australia Luxury Holidays

Fantastic staff, room and stay

Spacious room, walk out to the beach and town center

Everything was great from room, staff and the Luma Restaurant dinner. Really enjoyed our stay.

Room was really nice bed was nice and comfortable. But the room service was a complete let down, food portions were small and food had absolutely no flavour at all. we got a fair few items as we were hungry but still had to get uber eats to satisfy ourselves after a full day of driving, as the overnight menu did not have much and we didn’t want to order more especially when we couldn’t order drinks to accompany it.The dessert was the saving grace they were delicious.

We stayed over the new year period. It was very expensive for the quality of the rooms. We had two rooms located on level 3, right next to the pool. It was very noisy with people yelling in the pool/ gym area during the evening. Housekeeping didn't clean our room every morning. We had to ask on two separate days for them to provide us for a third towel, even though they could see the rollaway bed in the room. The bedroom is in the middle of the layout, which means no direct windows to the outside, so can feel a little crammed in. The staff at reception were very friendly and assisted us with the parking as our hire car wasn't going to fit in the provided hotel carpark anyway. It's not the easiest of carparks to navigate, and we had to walk through the construction link between the two oaks hotels. We had to extend one of our hotel rooms until the evening, as one of our guests were sick. Reception did this no problem. The hotel is located on the outskirts of the city, but not too far of a walk into the main area of the city with shops and cafes. Our rooms were facing the convention centre, which did mean that on new years eve, we had views of the fire works. Hotel is a bit outdated. Overall, it's not my first choice, and I don't think i would recommend people to stay here.

Fantastic staff, room and stay

Spacious room, walk out to the beach and town center

Everything was great from room, staff and the Luma Restaurant dinner. Really enjoyed our stay.

Lawerence/Lauren was terrific! So helpful and friendly. I just hope I spelled his name right. We travelled as a family of 5 and had connected rooms with a shared entrance so we could easily commute between rooms but still have privacy.

Average view from our balcony as we were at the side. Looked like permanent residents in other buildings. Shower pressure was not very high. Room was smaller than looked on website and we were upgraded!! No high definition tv, so won't get any channel 7 etc. Need new pillows, so soft and flat. There is a great Thai restaurant downstairs in hotel ,beautiful meals and you get 10% off for staying at hotel. The Lady we had at the reception was very welcoming, greeted us beautifully and was very helpful. So was a couple of nice thing's, but room was very very average.

Everything was great from room, staff and the Luma Restaurant dinner. Really enjoyed our stay.