Cardamom Mountains Kid friendly Holidays

Very new and clean hotel, bed wasn’t the most comfortable and far from strip.

Clean and Spacious Room. Exceptional Service.

Beautiful location, exceptional, friendly, accommodating, customer service, definitely Fairmont, Royal Service!

Clean and Spacious Room. Exceptional Service.

Beautiful location, exceptional, friendly, accommodating, customer service, definitely Fairmont, Royal Service!

The facility is professionally maintained. The staff are very professional ss well. However swimming pool closes way too early.

Once you know parking, it’s convenient and easy. Although, for someone coming the first time, it may feel complicated and uncomfortable. I loved that they gave us few water bottles, also checkout at 12 is a huge plus. The room is pretty nice. Bed was ok. It felt shaky and unstable. My biggest issue was gym. It’s on the second or third floor. And when I got there, I couldn’t use treadmill. Then I saw the sign that to use treadmill you have to go to the front desk and get a special key. Common! I was ready to exercise and only had 30 minutes, but now I had to spend another 15 minutes going back to the lobby, getting the key, then going back to the gym. Then go to lobby before going to the room to return the key. This was VERY inconvenient and time consuming. I am totally taking a star off for this experience.

Hotel Review: A Frustrating Billing Experience Despite an Apology I recently booked two rooms at this hotel through Expedia and, unfortunately, encountered a frustrating and time-consuming billing issue. Despite clearly booking through Expedia, the hotel still charged my credit card directly for both rooms. When I brought the issue to their attention, they acknowledged the mistake and apologized—yet the charges remained. It ultimately took nearly a month to get the payments sorted out, causing unnecessary stress and inconvenience. If you plan to stay here and book through a third-party site like Expedia, I highly recommend you double-check with the front desk to ensure they do not also charge your credit card. While the staff was polite in their communication, apologies only go so far when you're still left chasing down a refund. The stay itself may have been fine, but the billing experience left a lasting negative impression.

Stylish, comfortable, friendly staff, close to Westwood Village, gorgeous view of the Mormon Temple, especially when it's lit up at night.