Nangyuan Island Kid friendly Holidays

In the beginning of my five day day at at the resort was amazing. As the days went on, I started noticing things that in my opinion brought the value of a four star hotel resort down to about a three star rating. The blinds facing the ocean felt like they were going to fall down if I wanted to raise them up to view the ocean. The lounge chairs with the wooden wheels were broken and screwed so they won’t roll, the breakfast was not really a breakfast seem like leftovers from dinner of the night before the staff was amazing. The bath tub was beautiful, but as I looked more into it, there were cracks on the outside of the bathtub. My overall day was good. I felt it could’ve been better. It seemed like the resort could use some sort of refresh.

I loved the staff..all very attes.tive, friendly. While the rest is...well average..especially for the cost of oceanfront villa..very old..and while u can see the ocean..its not possible to go in. As the ocean floor is covered with rockd

Absolutely gorgeous and a great stay. Pros: Newer, reserved clean beach, pool in room, spacious, quiet, safety, helpful staff Cons: Mainland access, very slow service at beach cafe (except Tony Da, he was awesome), housekeeping oversights We were upgraded upon arrival from ocean view villa to the horizon view and that’s got to be the best villa. Incredibly gorgeous view, very private shielded, stairs down to private sofa at dock, pretty sunlight near dusk. The pool is shallow (3.5 ft) and stayed perfectly clean. The room is large with great air conditioning and the big bed was very comfortable. We requested 2 beds far in advance of our stay and only upon arrival learned that 1 would be a metal cot. Unfortunately the metal cot was painful and smelled mildewy. We asked housekeeping to make up the sofa instead, but those sheets had a stain of something dark and sticky. The bathroom is very spacious with 2 closets and 2 sink spaces on either side. The shower was large but needed to be cleaned more thoroughly around the bottom edges as there was dark buildup . Please be aware that shower water gets unsafely hot. The island is hilly but they offer buggy rides (very easy to ask). Daytime there’s a small 4 person boat for the 2-3 min journey from the mainland, it can be dirty and on our last day our luggage got soaked. At night there’s a tall truck that’s much easier. There’s a busy beach club across the water (semi-walkable through low water). Breakfast is PHENOMENAL!!

Quite enjoyable stay! Very clean and peaceful. The pool was nice and the restaurant food was delicious.

Absolutely gorgeous and a great stay. Pros: Newer, reserved clean beach, pool in room, spacious, quiet, safety, helpful staff Cons: Mainland access, very slow service at beach cafe (except Tony Da, he was awesome), housekeeping oversights We were upgraded upon arrival from ocean view villa to the horizon view and that’s got to be the best villa. Incredibly gorgeous view, very private shielded, stairs down to private sofa at dock, pretty sunlight near dusk. The pool is shallow (3.5 ft) and stayed perfectly clean. The room is large with great air conditioning and the big bed was very comfortable. We requested 2 beds far in advance of our stay and only upon arrival learned that 1 would be a metal cot. Unfortunately the metal cot was painful and smelled mildewy. We asked housekeeping to make up the sofa instead, but those sheets had a stain of something dark and sticky. The bathroom is very spacious with 2 closets and 2 sink spaces on either side. The shower was large but needed to be cleaned more thoroughly around the bottom edges as there was dark buildup . Please be aware that shower water gets unsafely hot. The island is hilly but they offer buggy rides (very easy to ask). Daytime there’s a small 4 person boat for the 2-3 min journey from the mainland, it can be dirty and on our last day our luggage got soaked. At night there’s a tall truck that’s much easier. There’s a busy beach club across the water (semi-walkable through low water). Breakfast is PHENOMENAL!!

We’ve just returned from a 1 week stay at the Banyan Tree Samui. It is a wonderful hotel. Before we booked we looked at reviews and were a little worried about things others had highlighted such as being overlooked or the level of maintenance. Honestly, I’m not sure why other reviewers made such comments! The first point about being overlooked is moot, the villas are so well laid out that you would only be overlooked if someone had binoculars at hand! The maintenance point, every day we saw people maintaining the villas, the common areas, the focus on keeping the villas in top condition is visible! As for specifics of our experience, from the size of the villa, to the breakfast, activities, food to the staff, we would give all 5 stars. We would specifically like to call out a few people, firstly Golf, he is an absolute asset to the group. He was amazing in his engagement, communication and just general customer service. We felt so happy to have his support during our stay. As it was our anniversary my husband planned a private dinner at the beach. We were fortunate to have Melon helping us that day and she was absolutely fabulous. Her customer service skills were exceptional, she never interrupted or intruded on our meal but was there when we needed her! She also took some beautiful pictures which we weren’t expecting - these little details matter when you stay somewhere like the Banyan Tree. All in all just a lovely experience and we cannot recommend the property enough!!