Pacifica Kid friendly Holidays

Me room was clean ,good size,front desks called me twice trying to charge me some beer from the fridge. I have to talk to them in person.so explain i didn't open any drink.the pool its small.i stay at 10 floor and the floor from the hallway was scratched

The hotel is worn out it should be remodeled and refurbished. Bathrooms and matresses are old and black paint should be changed! The elevator smelled terrible with an odorizer very unhealthy. Staff adorable but unssuficient. Great location!

Location was the best, area had everything you needed.

The hotel room was spacious and bright and in a great location. The room was clean, however the beds were not the most comfortable and there were no hand towels. When we asked for a hand towel we were given a tub mat. The breakfast was ok but one morning we arrived at 9am (breakfast was to be till 9:30) and we were told there was no more fruit or juice. When we suggested substitutes for other items on the menu we were told it would be an extra charge. We had requested an early check in prior to arrival and were never told about the extra charge. It was also very difficult to communicate with the reception staff who spoke no English at all. This property was listed as a VIP access so it was quite disappointing when it did not meet expectations.

I love staying at this hotel.

I’m so glad I stayed at this hotel. The location is nice with great restaurants. The staff was going above and the beyond to help. I will definitely come back. The beds are so comfortable.