Upper Lake Constance Kid friendly Holidays

The Valets were very friendly, they welcomed us back each time we left and came back.

I enjoyed my stay, great location, stylish hotel and overall great experience. I’ll be back on my next visit,

My room was clean and the bed was comfortable. Breakfast was delicious.

I liked the proximity to Times Square, the breakfast buffet, the view, and the friendly helpfulness of staff. I did not like that there was no CNN.

It was so beautiful

It was so beautiful

Clean room, great location in NYC

Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.

The neighborhood is alittle tricky so if you plan to walk around use caution. Once you are inside it is fine. The staff is great.

The Valets were very friendly, they welcomed us back each time we left and came back.

It was so beautiful

This is not a 4 star hotel as rated online. The bed was completely saggy on both sides, the pillows were quite firm and chosen for people with broad shoulders, very puffy. I asked for a different pillow and was told that there is only one type of pillow in the hotel. The push window opened, but there was no way to close it again. The fan in the bathroom sounded like a plane was landing in there... I asked for a quiet room, and they delivered on that. The people at the front desk were courteous and respectful. The towels were clean. Not certain the the carpet had been vacuumed between guests. I didn't eat breakfast, so can't comment.

The best airbnb Ive stayed at in New York with the best price for our family of 6. The place was so clean, amenities looked brand new. It had a homey feel to it, my kids didnt want to leave. We will definently be booking again in the future.

Hotel was clean . Valet people were very nice. partial view room was great nice to see people walking on the boardwalk. We would stay there again.