Randall's Island Kid friendly Holidays

I book 2 Queen premier rooms with balcony’s. It stated on your web site that they were 487 square feet. But when we arrived and checked in the rooms were very small. At least half the size of what it stated online. I went to the front desk and asked why. She said she didn’t know what it stated online and I booked thru a 3rd party site , I would have to take it up with them . If we wanted a bigger room they had one available for an extra $20.00 a night. So we just paid the extra to get the size of room we originally wanted. I thought it was a Nate and switch. I was not happy. I think you either need to up date your site or speak to Hotel 32 32.

Had a slight hiccup on our arrival but staff was very friendly and helpful. Walkable and transportation access to most everything we had planned. So much fun!

super nice hotel clean and friendly staff and so helpful and knowledgeable

Fun property and great food. The check in was on a tablet so you didn’t have to talk to anyone (and it was quick) but I actually found it a bit impersonal for the amount of money you pay to stay there. The food was great though and room was cute.

I like the that the staff is so friendly! The bed is so Comfortable !

Great hotel, great location

The staff is lovely and the property gorgeous. The room could have been more complete (no slippers to be found and no in-room mini bar amenities, which was surprising). The grounds are pristine and peaceful.