Grand Canyon Track Honeymoon Holidays

This property only opened 6 days before we stayed the night. One would have thought it been opened for years as everything operated perfectly. Fabulous choice in the restaurant and food cooked to perfection. A superb drink selection. Staff knowledgeable, polite and most helpful. This hotel will be the perfect place to stay especially as more flights come online at Sydney Western Airport. In the interim its a great night away hotel for folks in and around the Greater Sydney basin..

This hotel is in a fantastic location and it is a very nice hotel but it should not be billed as a 5 star luxury hotel. It is really a 3.5 star hotel. The biggest complaints are no elevator, they do have a dumb waiter for bags. The windows are single pane (barely). When people walk ups and down the Suez Canal or Nurses walk you can hear every conversation. There is a bar behind the property that gets loud as well. Next is no bottled water but the staff did tell me I could feel free to drink out of the sink in the room or go to the bar and get it from the tap there. Would I stay here again? No. Would I recommend it to friends or family…no, not billed as a luxury hotel.

Best holiday place, friendly staff, clean, close food, coffee shop was awesome. So close to Darling Harbour awesome.

Great location, great facilities, great price for centre of Sydney and access to trams

The place had a very moody, dark feel, which made it feel quite special and luxurious. The staff were great and helpful. A nice oasis in the middle of the city.

This hotel is in a fantastic location and it is a very nice hotel but it should not be billed as a 5 star luxury hotel. It is really a 3.5 star hotel. The biggest complaints are no elevator, they do have a dumb waiter for bags. The windows are single pane (barely). When people walk ups and down the Suez Canal or Nurses walk you can hear every conversation. There is a bar behind the property that gets loud as well. Next is no bottled water but the staff did tell me I could feel free to drink out of the sink in the room or go to the bar and get it from the tap there. Would I stay here again? No. Would I recommend it to friends or family…no, not billed as a luxury hotel.

Great location, great facilities, great price for centre of Sydney and access to trams

The staff were

⭐⭐⭐⭐⭐ Wonderful Stay and Excellent Customer Service! We had a wonderful experience at this hotel! A special thank you to Patty and Patrick for their exceptional hospitality and outstanding customer service. They went above and beyond to accommodate us with an early check-in and made sure our room was ready for us upon arrival. After a long day of traveling, we truly appreciated their kindness, thoughtfulness, and willingness to help. Their warm welcome made us feel valued and well taken care of from the moment we arrived. It’s little gestures like these that make a big difference and a stay even more memorable. Thank you again, Patty and Patrick, for making our experience so pleasant and stress free! We truly appreciate your hospitality and would definitely recommend this hotel to others. We would happily stay here again!

When we arrived there was a sign saying no one available to check us in…..had to wait for someone to arrive. Really. Get to room and it looked like booking. Tried to get WiFi and wasn’t available. Called front desk and they said to use another room that showed up with same password. We did that but it said insecure WiFi. We had to put in passport info for travel so we couldn’t use WiFi. Staff totally not helpful. We had been coming back from 28 day cruise and wanted to wash clothes….threw a load in thinking it was a wash/dry combo and it wasn’t even tho listing said in room washer dryer. I called front desk and someone came up and said I guess it doesn’t have dryer. They could let us into another room so we could schlep our wet clothes there and dry. I’m in my pjs and didn’t feel like walking the halls to another room so we tried to air dry on patio. What a disaster. Also, location was great but it was extremely loud. Between the sirens all night and the early morning construction…don’t plan on getting any rest. It was probably the worst stay we’ve ever had and we travel a lot.