Usuk Honeymoon Holidays

I had to cancel 2 nights of a 4 night reservation and they were very gracious and returned 2 nights charges.

Great place! i will come again that’s for sure. Comfortable beds and good shower pressure, You will be glad you stayed here.

Staff is very helpful and accommodating. Rooms are spacious and clean. Beautiful property and view.

Everything about our stay was perfect except the length. I wish we had had more time and we'll definitely be back. The staff from the valet to the front desk to the restaurant were all friendly, professional and efficient.

I absolutely loved this apt and hope it is available the next time we visit LA. it accommodated our entire family, and we felt welcome and at home. There were plenty of restaurants nearby, grocery close enough, and transportation (train). Parking was not convenient in the evenibg, but that is expected in downtown LA and has NOTHING to do with the apt itself, just our poor planning. 5stars

Wonderful stay! Looking forward to my next visit

Overall it is a nice upscale hotel with good size rooms and nice views, if the room is on higher floors. The rooms need to be renovated. Shower stall leaked due to poor seals next to the wall enclosure. I expect a lot more for a 5-star hotel at the exorbitant prices that they charge. Do not eat at the restaurants in this hotel. The food is less than average and overpriced. Service is not good and they automatically add a minimum of 18% service charge regardless of the size of your party or the service they provide.

The hotel staff were brilliant, service was good. A couple of points to note which were not deal breakers but perhaps can be improved. The door to our room was too short and noise insulation was bad. We can hear our neighbours coming back in the middle of the night and doors slamming. Phone in our room wasn't working very well. Sofas in the apartment for breakfast and drinks were not most comfy. Mozzies at rooftop bar..

Great place! i will come again that’s for sure. Comfortable beds and good shower pressure, You will be glad you stayed here.

Overall it is a nice upscale hotel with good size rooms and nice views, if the room is on higher floors. The rooms need to be renovated. Shower stall leaked due to poor seals next to the wall enclosure. I expect a lot more for a 5-star hotel at the exorbitant prices that they charge. Do not eat at the restaurants in this hotel. The food is less than average and overpriced. Service is not good and they automatically add a minimum of 18% service charge regardless of the size of your party or the service they provide.

The hotel staff were brilliant, service was good. A couple of points to note which were not deal breakers but perhaps can be improved. The door to our room was too short and noise insulation was bad. We can hear our neighbours coming back in the middle of the night and doors slamming. Phone in our room wasn't working very well. Sofas in the apartment for breakfast and drinks were not most comfy. Mozzies at rooftop bar..