Coronation Island Golf Holidays

Clean room, alot of walking but as expected.

Staff was awesome and helpful

I booked 2 rooms for king size beds and when checking in I got 2 queens separate beds

The room has everything you need, a fridge and microwave, very convenient, and best of all, it's only a 5-minute walk to the park entrance gate!

The room was average at best! That's not what I expect when I go to a 9.0 Hotel. The furniture was old and there were scars on the wall from where the old chair had scared it. The staff was courteous, and it was a stay I would expect at a Motel 6 or Budget 8 motel stay. I didn't pay $500 total stay for two nights including parking for an average stay. The room didn't even have a "microwave!" Maybe is was because I booked with you and that took a few dollars off the initial price is why they gave me one of their worse rooms. I looked at some of the rooms on my floor as the cleaning lady had the doors open. I tipped her even though I didn't have her come in my room for the two days I was there. It was not the experience I expected from a 9.0 hotel. I have stayed at Hyatt Regency Hotels many times before and was very pleased with my experience. This was not one of those times. Room 851

Service in restaurant was slow, food was good. Check out process was not good experience. One person at front desk and around 20 people in line. Took a very long time to just checkout and front desk manager should have been made aware and added staff to assist the long line of guests. Was a nice hotel and felt safe and was quiet. Across the street was great shopping.

Room was clean. Steve was friendly and we had the view request requested.

The 'hidden' resort fee came as an unpleasant surprise. The price on Expedia for this vacation stated 'what you see is what you'll pay.' This is a flat out lie as upon checking out i was slapped with a resort fee over $311 for 5 nights! The suite was fantastic but there was NO MICROWAVE! Another sham to prevent you from saving money by eating in your room. Also, the shameless $20 per day parking fee is quite excessive. This place has to make millions per day and I'm sure this parking garage has been paid for for quite some time. Housekeeping was terrific and had a keen eye for the little details. Cash is king, yet it's not accepted here. What a backwards concept. Lastly, the mobile check in and check out created a feeling of detachment from the hotel. Only staff i spoke to were food servers and housekeeping in the hallway a few times. Does beat standing in a long line to check in but i like face to face dealings.

The room had great space and clean. Great view!

Staff was awesome and helpful

Clean room, alot of walking but as expected.