Serangan Golf Holidays

The room- not clean, rusty fittings. Dirty and stained carpet, Laminated floating floor in room lifting and past it’s used by date Dirty stained sheets on bed Dirty stained bath towels Shower has frosted glass that is part of the balcony- so person showering seen from any angle outside. Upstairs shower with visible lime scale and rust Sink downstairs with broken tap And rust Hot water non existent Both bathrooms covered in mysterious splatters Staff polite enough but not welcoming Spa on room deck old and dirty and visible by anyone looking up from the pool or any room Pictures on website do not match the actual quality of the hotel. Pool on rooftop poorly maintained, tiles broken around pool and definitely not as advertised, as well as the view definitely not as advertised. Restaurant and bar closed and had obvious damage. Plunge pools on other room balcony’s visibly dirty and coated in algae. Hotel gym closed for renovations and three pieces of gym equipment passed their used by date out in foyer for use We left after first night Refund of further nights denied. Expedia contacted and they tried to contact the crystal on our behalf and their calls were left unanswered.

What a wonderful boutique resort this is in Seminyak! The villa was super clean with a huge comfy bed including large white fluffy towels. The bathroom was fully equipped with all the necessary amenities and a bath overlooking the swimming pool. The kitchen was adequate in every aspect. The staff were all so wonderful and nothing was too much, they all knew my dietary needs as well 🙏 Compliments to the chefs! Every meal was a work of art, from breakfast to dinners. Out of my 4 nights there, I stayed in the majority of the time as there was no need to leave. Everything was taken care of beautifully. The only thing that I will mention was that the airport pick up is unrealistic in price. Was quoted USD $43.00 which is equivalent to approximately IDR 800k and about $62.00 in Australian Dollars. I therefore opted for my own transportation getting there from the airport. Overall an amazing experience and I shall definitely re-visit this wonderful resort in the near future. Thank you for your hospitality! 10/10 🙏💖🙏

Ils offrent un service de shuttle de l’hôtel vers la plage ce qui est pratique vu qu’ils sont situés plus haut en montagne. Très belle vue. Très bon service et bon menu.

The villa was great loved how nature is incorporated into all the rooms, very close to the beach and many restaurants and shops. Staff was so friendly and helpful and the food was great!

What a wonderful boutique resort this is in Seminyak! The villa was super clean with a huge comfy bed including large white fluffy towels. The bathroom was fully equipped with all the necessary amenities and a bath overlooking the swimming pool. The kitchen was adequate in every aspect. The staff were all so wonderful and nothing was too much, they all knew my dietary needs as well 🙏 Compliments to the chefs! Every meal was a work of art, from breakfast to dinners. Out of my 4 nights there, I stayed in the majority of the time as there was no need to leave. Everything was taken care of beautifully. The only thing that I will mention was that the airport pick up is unrealistic in price. Was quoted USD $43.00 which is equivalent to approximately IDR 800k and about $62.00 in Australian Dollars. I therefore opted for my own transportation getting there from the airport. Overall an amazing experience and I shall definitely re-visit this wonderful resort in the near future. Thank you for your hospitality! 10/10 🙏💖🙏

Everything was perfect except for food options which were limited. Lunch and dinner were very average.