Auckland Golf Holidays

Nice clean tidy room , good customer service

Great stay in the centre of town. Easily walkable to waterfront. Good bus transport links locally. Room clean, beds extremely comfortable, decor slightly dated (but is called the heritage hotel). Had good weather so only used roof top gym and pool/hot tub, great facilities. Didn’t go to the indoor facilities so can’t comment. Had a couple of technical issues with the booking but was sorted promptly by friendly staff. Staff also able to give good local advice and knowledge. Restaurant (run separately to hotel) was not open whilst we were there, shame we weren’t able to grab a coffee/something to get within hotel but lots of local options. Would stay again.

Did not go to the casino

AC and better parking

The staff were so nice so helpful restored my faith in NZ hospitality! Beds were so nice and cosy. Great location highly recommend!

Did not go to the casino

Wonderful place to stay, highly recommend

The hotel was lovely, very clean and modern. The staff were super friendly, and the food gorgeous! It's brilliantly located, within walkable distance to loads!

when i made the booking i made it very clear that i was disabled and would be using a wheelchair however this was ignored, we were placed on the 7th floor with a tight L shaped entry to the the room. which made entry to the room very difficult. on entry to the room which was supposed to cater for 4, fortunately there was only 2 of us , there was one very unstable chair which tipped you out, the beds was on wheels which were not locked and moved when you sat on the bed there was no expel air of fan in bath room the tiles when wet were slippery and i managed to slip the room was certainly not made for a wheelchair. there was no information folder or emergency information about what to do in an emergency. We rang for a room service menu which we never got. the front of house staff were very unhelpful no smile and really couldn't be bothered when we finally got to order room service meal for 2 we got beautiful meals but only one set of cutlery . On the upside the restaurant was excellent great food, both dinner and breakfast the staff were brilliant as well .

Did not go to the casino

Wonderful place to stay, highly recommend

The staff was very helpful and accomodating for special requests

Did not go to the casino

Reception staff very helpful. Room has all you need for a family stay. We had a double room great for kids own bathroom. Kitchen well equipped too. Has completely everything you need. Would stay here again only thing is parking. We had a van so need that height at 2.1