Denarau Island Fishing Holidays

Mixed Experience Our stay was okay overall, with a few highlights—but also several frustrations that held it back from being truly enjoyable. What We Liked: • Kids Club: Packed with activities that kept the little ones entertained for hours. • Swimming Pools: Great variety and well-maintained. • Breakfast: Solid selection and tasty options to start the day. • Fiji Airways Check-In Onsite: Huge convenience—no need to arrive at the airport 3 hours early. What Fell Short: • Hidden Costs at Kids Club: The Build-a-Bear experience felt almost unavoidable and came with a hefty price tag (over $100). • Coffee Situation: Machine-made coffee was subpar, and with only two machines for 100+ guests, there were frequent issues—milk running out, machines rebooting, long waits. • Inconsistent Room Cleaning: Housekeeping often came late in the day (after 4pm), which was inconvenient once we’d returned to the room. • Room Condition: Dated interiors, including a leaking bathroom ceiling and non-functional phones to reach reception. • Construction Nearby: No noise, but the view from some rooms was bleak and uninspiring. • Water Slide Closure: Oddly shut down between 12–2pm—right when kids want to play. • Service Gaps: Staff didn’t always follow through on requests. We asked for a 5:30am luggage pickup—no one came. Also requested early breakfast access due to a flight, but were turned away until managment involvment. Not exactly customer-first approach. Summary: okay, but not special.

The fijian staff were what made our stay perfection. We can not fault a thing. The sofitel was spot on in every aspect. Will be back 100%

Mixed Experience Our stay was okay overall, with a few highlights—but also several frustrations that held it back from being truly enjoyable. What We Liked: • Kids Club: Packed with activities that kept the little ones entertained for hours. • Swimming Pools: Great variety and well-maintained. • Breakfast: Solid selection and tasty options to start the day. • Fiji Airways Check-In Onsite: Huge convenience—no need to arrive at the airport 3 hours early. What Fell Short: • Hidden Costs at Kids Club: The Build-a-Bear experience felt almost unavoidable and came with a hefty price tag (over $100). • Coffee Situation: Machine-made coffee was subpar, and with only two machines for 100+ guests, there were frequent issues—milk running out, machines rebooting, long waits. • Inconsistent Room Cleaning: Housekeeping often came late in the day (after 4pm), which was inconvenient once we’d returned to the room. • Room Condition: Dated interiors, including a leaking bathroom ceiling and non-functional phones to reach reception. • Construction Nearby: No noise, but the view from some rooms was bleak and uninspiring. • Water Slide Closure: Oddly shut down between 12–2pm—right when kids want to play. • Service Gaps: Staff didn’t always follow through on requests. We asked for a 5:30am luggage pickup—no one came. Also requested early breakfast access due to a flight, but were turned away until managment involvment. Not exactly customer-first approach. Summary: okay, but not special.

The fijian staff were what made our stay perfection. We can not fault a thing. The sofitel was spot on in every aspect. Will be back 100%

Mixed Experience Our stay was okay overall, with a few highlights—but also several frustrations that held it back from being truly enjoyable. What We Liked: • Kids Club: Packed with activities that kept the little ones entertained for hours. • Swimming Pools: Great variety and well-maintained. • Breakfast: Solid selection and tasty options to start the day. • Fiji Airways Check-In Onsite: Huge convenience—no need to arrive at the airport 3 hours early. What Fell Short: • Hidden Costs at Kids Club: The Build-a-Bear experience felt almost unavoidable and came with a hefty price tag (over $100). • Coffee Situation: Machine-made coffee was subpar, and with only two machines for 100+ guests, there were frequent issues—milk running out, machines rebooting, long waits. • Inconsistent Room Cleaning: Housekeeping often came late in the day (after 4pm), which was inconvenient once we’d returned to the room. • Room Condition: Dated interiors, including a leaking bathroom ceiling and non-functional phones to reach reception. • Construction Nearby: No noise, but the view from some rooms was bleak and uninspiring. • Water Slide Closure: Oddly shut down between 12–2pm—right when kids want to play. • Service Gaps: Staff didn’t always follow through on requests. We asked for a 5:30am luggage pickup—no one came. Also requested early breakfast access due to a flight, but were turned away until managment involvment. Not exactly customer-first approach. Summary: okay, but not special.

The fijian staff were what made our stay perfection. We can not fault a thing. The sofitel was spot on in every aspect. Will be back 100%

The fijian staff were what made our stay perfection. We can not fault a thing. The sofitel was spot on in every aspect. Will be back 100%

Mixed Experience Our stay was okay overall, with a few highlights—but also several frustrations that held it back from being truly enjoyable. What We Liked: • Kids Club: Packed with activities that kept the little ones entertained for hours. • Swimming Pools: Great variety and well-maintained. • Breakfast: Solid selection and tasty options to start the day. • Fiji Airways Check-In Onsite: Huge convenience—no need to arrive at the airport 3 hours early. What Fell Short: • Hidden Costs at Kids Club: The Build-a-Bear experience felt almost unavoidable and came with a hefty price tag (over $100). • Coffee Situation: Machine-made coffee was subpar, and with only two machines for 100+ guests, there were frequent issues—milk running out, machines rebooting, long waits. • Inconsistent Room Cleaning: Housekeeping often came late in the day (after 4pm), which was inconvenient once we’d returned to the room. • Room Condition: Dated interiors, including a leaking bathroom ceiling and non-functional phones to reach reception. • Construction Nearby: No noise, but the view from some rooms was bleak and uninspiring. • Water Slide Closure: Oddly shut down between 12–2pm—right when kids want to play. • Service Gaps: Staff didn’t always follow through on requests. We asked for a 5:30am luggage pickup—no one came. Also requested early breakfast access due to a flight, but were turned away until managment involvment. Not exactly customer-first approach. Summary: okay, but not special.