Ford Island Cheap Holidays

Our stay was extremely frustrating, especially traveling with two young children. During our stay, the hotel lost electricity, and we ended up waiting over an hour just to get an elevator. Trying to manage luggage and two kids in that situation was incredibly difficult and stressful. When we finally got access to the luggage bins and started putting our luggage in them, the workers told us that we should have never done that. If guests aren’t supposed to use the bins or handle their luggage that way during an outage, there should have been clear communication and staff assistance available—especially when families are already struggling to navigate the hotel without power. I understand that power outages can happen and may be outside of the hotel’s control, but the way the situation was handled and the lack of communication from staff made an already difficult situation much worse. Traveling with children is stressful enough without being left waiting for over an hour and then being reprimanded for trying to manage our own luggage. I expected much better communication, assistance, and customer service from a hotel in Hawaii.

Had a wonderful stay. We did the prime rib buffet and it was good. Nachos by the pool were good. Hula pie— hands down the best! The hotel staff were amazing even with our flight being cancelled they booked us a discounted room and were very gracious. We appreciate all they did.

Property is showing it's age. But overall a good hotel in Waikiki. Would stay here again.

Great place. Love it every time I stay here

Great overall stay. Loved the rooms, staff, and proximity to the beach.

beautiful hotel and all of the employees are very friendly. pool is very small and parents tend not to watch their kids so it won’t be very relaxing. beach access is wonderful and plenty of shopping + restaurants within a half mile. service at mai tai bar can be very slow, but they tend to be quite busy.

Our stay was extremely frustrating, especially traveling with two young children. During our stay, the hotel lost electricity, and we ended up waiting over an hour just to get an elevator. Trying to manage luggage and two kids in that situation was incredibly difficult and stressful. When we finally got access to the luggage bins and started putting our luggage in them, the workers told us that we should have never done that. If guests aren’t supposed to use the bins or handle their luggage that way during an outage, there should have been clear communication and staff assistance available—especially when families are already struggling to navigate the hotel without power. I understand that power outages can happen and may be outside of the hotel’s control, but the way the situation was handled and the lack of communication from staff made an already difficult situation much worse. Traveling with children is stressful enough without being left waiting for over an hour and then being reprimanded for trying to manage our own luggage. I expected much better communication, assistance, and customer service from a hotel in Hawaii.

beautiful hotel and all of the employees are very friendly. pool is very small and parents tend not to watch their kids so it won’t be very relaxing. beach access is wonderful and plenty of shopping + restaurants within a half mile. service at mai tai bar can be very slow, but they tend to be quite busy.

Rooms were clean EVERY DAY. Staff was friendly. Shops are all there in front of the hotel. Excellent location. Restaurants etc. Breakfast was alright. Ordered the waffle and got ONE piece(not full 4 piece). Makes no sense at all. Ended up ordering 4 pieces!