Shin Kong Chao Feng Ranch and Resort Cheap Holidays

Room was clean, staff were nice, and free breakfast choices are so much better than most US hotels.

This is excellent hotel to stay

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.

It is a great stay, a wonderful experience.

Great and kind staff

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.

Le palais restaurant isn’t what a Michelin 3 stars restaurant should be - out of items, no advanced notification of notable pre-order items, tables placed too close to each others, captain missing item ordered, argue with guest. Not a good experience for any restaurant let alone a highest Michelin rated establishment. What a shame this place awarded such pedigree. As for the hotel, room, and the restaurant, cheap materials thru out masked by dark ambient. Fake 5 stars. Do not recommend.

The room is smaller than the picture