Hong Kong SAR Beach Holidays

Nice hotel. I had a higher floor which had a nice view of Happy Valley. All the staff were helpful.

Breakfast is inexpensive but also ordinary. The front desk staff very friendly. Property is a bit dated. Ok for a short stay. I saw a shuttle bus and asked if it was for the airport and they said yes. Perhaps they didn’t listen carefully. The shuttle driver was a grumpy old man who once the door was shut, he didn’t let me in. I had to wait for the next one. Then I found out it wasn’t to the airport but to Tsuen Wan station.

Honestly, the hotel is average at best. We stayed in the interconnecting premier course view rooms (family of four) - ours clearly had not been renovated. The rooms were clean but dated and very rundown and look VERY different to the provided photographs on the website. Good points: - Shuttle service was great - Elemis products in the bathroom - Kids loved the StarWars pinball machine in the lobby which was free to use - Staff were nice and generally helpful - Good public transport options (trams and buses) around the hotel Bad points: - Breakfast was really average (there are lots of staff who are helpful but the food really isn't great and the breakfast room is incredibly run down) - Security is poor - anyone can go to any floor at any time. The whole family were woken up at 2.30am one night by an Uber driver repeatedly knocking on our door trying to deliver fastfood.

Staff were very courteous, responsive and helpful. Nice to provide water refill and self serve laundromat. Room was small, not enough storage space. Bathroom was cruise ship size. Hotel shuttle bus schedule was not flexible for airport transfer.

Wonderful experience. Third time there and never disappointed

Overall, the hotel is well maintained and comfortable. We stayed in this hotel several times and rated it 5 stars a couple of times. This time was a bit surprise, we asked the concierge to get us a taxi to the airport as it was early in the morning. I was shocked to hear from the staff in black suit saying ‘sorry we don’t provide this kind of service, you have to get a taxi on the street’ without hesitation. Imagine, I’m over 75 and he didn’t even bother to call a taxi on our behalf. This was disappointing and the management should revise the policy on this kind of request. Extremely disappointing.

Wonderful experience. Third time there and never disappointed

Very clean and comfort room

Breakfast is inexpensive but also ordinary. The front desk staff very friendly. Property is a bit dated. Ok for a short stay. I saw a shuttle bus and asked if it was for the airport and they said yes. Perhaps they didn’t listen carefully. The shuttle driver was a grumpy old man who once the door was shut, he didn’t let me in. I had to wait for the next one. Then I found out it wasn’t to the airport but to Tsuen Wan station.

Quite good. It offers me upgrade when there are better rooms for the nights.

We stayed for one night and wish we stayed longer. Great experience