Lower Hudson Valley Beach Holidays

Booked a too with 2 queens and got stuck in a King room with 3 adults.

Hotel is fine. Beds comfortable. Booked on Expedia and prepaid. The hotel double charged me even though it was prepaid. There is a $45 amenity fee which does give you credit to use for food/bev and laundry. It must be used before you check out. At registration we asked if we were able to use it for breakfast. He stated it was to be used the night we checked in, but we could still order breakfast from Room service just not the restaurant and use the credit. We double checked it with him. He assured us we could use it for the room service breakfast. Upon checkout we were told to read the card better that we could not use it before checkout in the morning for the room service that it has to be used the night we checked in. I asked them to discuss with the person who checked us in but they would not. I asked to speak to a manager who conveniently was not there at 8 am in the morning. I asked for a call from the manager and nothing. It is not really the $20, it is the principle of the matter after double and triple checking with their staff. I am a corporate traveler who owns a large company and travel all over the world and have never run into anything so poorly run. It is a shame.