Alexander Valley All inclusive Holidays

plan for limited breakfast options

Great hotel to stay in Beverley hills

The Valets were very friendly, they welcomed us back each time we left and came back.

Great hotel! Clean hotel, staff was friendly & helpful.

Nice staff, room has everything it needs. there was blood stains on the lamp shade. also all the doors on the closet in front of the fridge could use WD40 it's so loud. Valet is also a bit overpriced

The staff were exceptional, the facility was spotless, and the food we ordered was excellent. I don’t drink alcohol myself, but my daughter absolutely loved the rooftop pool bar and couldn’t stop talking about the experience. As someone who works in the people business and places a high value on customer service, I can honestly say that I have never received better service at any hotel. The team consistently went above and beyond. During my stay, I experienced some health challenges, and the staff were incredibly accommodating. One employee even helped secure a stool to get in the car for me and assisted me in getting to one of my training sessions when walking became difficult. Their kindness, attentiveness, and genuine care made a lasting impression. This was, without question, one of the best hospitality experiences I have ever had, and I cannot say enough positive things about the team. If I had to offer one area for improvement, it would be the room service delivery fee. Paying a $7 delivery charge for an $8 coffee felt a bit excessive. However, if that’s the biggest complaint I can find, it speaks volumes about how outstanding the overall experience truly was.

It was so beautiful

Clean hotel nice big rooms But be prepared to hear the foot steps from upper floor

The Valets were very friendly, they welcomed us back each time we left and came back.

It was a great place to stay and very conveniently placed nearby Disneyland.