Mount Fuji All inclusive Holidays

I didn't encounter any problems during check-in or check-out. The staff was very helpful and ready to assist with any questions. The cleaning service was consistently attentive, so my room was always tidy upon my return.

I was a bit surprised during my visit to the Garden Lounge breakfast buffet. About 13 minutes before the posted closing time, a staff member declined my request for a coffee refill and told me breakfast was already closed. This felt a little abrupt, especially as I noticed other guests had just arrived and were still helping themselves to food. I believe a warmer, more accommodating approach, even close to closing time, would leave a much better impression.

The hotel + Grand Prince area is huge! We expected to have a wander round the gardens and eat in on of the restaurants but we ran out of time. It’s a business hotel which is quite dated. There were renovations happening during our stay so it looks like they’re upgrading. Staff were friendly and a good level of English. Room was huge and bathroom facilities were great. The biggest con was walking up the hill from Shinagawa station to the hotel - not for the faint hearted, especially in the August heat! There is a shuttle between the hotels which is helpful.

While conveniently located near the busy shopping area, the hotel is surrounded by somewhat dirty streets. Our room was very small compared to others I have stayed at on previous Tokyo trips. But if you're only there for a bed to sleep on, this is fine. I can't say it's on top of my list for hotels though. But it is convenient when it comes to subway/public transportation, shopping, and restaurants.

Overall stay is good. Location is convenient. There are many amenities onsite, including a 7-11 and food court. Room size is not bad for hotel in Japan. Check in time is strictly after 3pm. The big issue we had was the shower/bathtub been too slippery. There were 6 of us with 3 rooms. It was so slippery that I fell in tub when I was just stepping in, two others almost fell. Rest of our party just decide to wear the crocs into tub. So be careful when taking a shower.

The hotel + Grand Prince area is huge! We expected to have a wander round the gardens and eat in on of the restaurants but we ran out of time. It’s a business hotel which is quite dated. There were renovations happening during our stay so it looks like they’re upgrading. Staff were friendly and a good level of English. Room was huge and bathroom facilities were great. The biggest con was walking up the hill from Shinagawa station to the hotel - not for the faint hearted, especially in the August heat! There is a shuttle between the hotels which is helpful.

Excellent all around

The Prince Gallery Hotel is modern luxe at its best. The room was spacious with spectacular view of Tokyo. It was outfitted with absolutely everything you can think of, from luxe cotton pjs and kimono robes, to every possible toiletry one might need. The staff was very helpful. The area around the hotel was safe and lovely with convenient access to the subway. The only caveat is that it’s not actually walking distance to many of the most interesting sights. That was okay with us. Taxis, Uber and subway is readily available and nothing was very far. The bar is chic and the Oasis restaurant serves a wonderful buffet breakfast.