Udawalawa All inclusive Holidays

We arrived from Airport, they provided shuttle. They found a driver to take us to Ella. We came back 3 days later and they shuttled us to the Airport. Excellent service. Great food.

Great staff. Smaller boutique hotel had thenfeel.of personal service

The hallmark of the hotel is the staff. Amazing friendliness, very accommodative and made us feel very much at home. Hotel overall was convenient and did justice to our stay. Check in was delayed for at least 45 minutes. It didn’t appear to be busy at the reception. Restaurant: Dinner was quite good with a well planned menu. Much variety and on point when it came to taste. Desserts could be better as seemed to be in the same spectrum. Breakfast could have been better on quality. Rooms were good sized, beds with average comfort. TV remote did not work but didn't really use it. Bathroom was well equipped. Showers with good pressure and wonderful hot water. Could have better utility for hanging towels and hooks for cloth storage. Would like to come back and enjoy the hospitality again.

Very comfortable bed. Clean room. The staff were courteous and attentive. Excellent breakfast.

Maybe next time. Tell me the truth. If all garden view rooms are booked out and I booked a garden view room, tell me that it’s booked out instead of sending me to a room that I didn’t book.

Very comfortable bed. Clean room. The staff were courteous and attentive. Excellent breakfast.

Maybe next time. Tell me the truth. If all garden view rooms are booked out and I booked a garden view room, tell me that it’s booked out instead of sending me to a room that I didn’t book.

Centrally located we felt very safe at this hotel. The staff were friendly and helpful. Our room was very spacious with a comfortable bed. The breakfast was good with plenty of options.