Monterey Wine Country All inclusive Holidays

Speedy check-in! Good location! Walking distance to main attractions and shops nearby. First time in SF. I chose this hotel for my bday weekend. My only complaint is the bar/restaurant staff. The one doing breakfast seemed annoyed that I chose to eat elsewhere. I went back for dinner. The dinner staff was not attentive at all. My plate sat on my table after I was finished for quite some time. The same can be said for my empty glass. Finally, on my way out, I tried again (third time, three different employees); they refused to accept the drink vouchers I had received the night prior (for my birthday). Nowhere on the voucher it says “only one per day.” I was disappointed at the rudeness I experienced three different times. That would be my only suggestion: to work on being more welcoming to the guests, especially first timers that choose this hotel to celebrate a special occasion.

Easy check in, Hotel is nice and in easy walking distance to Pier 39 and all the shops. Many choices for dining on every corner. Free breakfast is a A+ giving you multiple choices to start the day. Would recommend this hotel to stay at.

Stay was very convenient to everything we wanted to do! Staff was great!

Two elevators were out of service which was a little inconvenient. Our a/c was slow to work but did end up doing the job. Staff at check in was fabulous. We enjoyed using the pool table. I felt our room was a little worse for wear overall. Cute decor, good location.

Hotel was right on the border with tenderloin Street

The hotel staff was so welcoming and took extra care of our two children by bringing surprise cookies and milk to the room, kid size spa robes and slippers and gifts upon checkout. The food at Astra was delicious and the indoor pool was so much fun.