Kim Ma All inclusive Holidays

Convenient location to Ho An Khiem Lake my favorite place in Hanoi. Staff was polite and professional.

The staff were kind and attentive The room was clean

The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Khách sạn mới khai trương, vị trí rất gần phố đi bộ đường tàu và trung tâm phố cổ. Phòng sạch sẽ, thoáng, nhân viên rất chu đáo.

Convenient location to Ho An Khiem Lake my favorite place in Hanoi. Staff was polite and professional.

The staff were kind and attentive The room was clean

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.