Hokuriku All inclusive Holidays

Desk staff was friendly and professional, though the house keeping help was on their phone at times, standing in the hallway. House keeping did not consistently give the Japanese style greeting to guests. No gym, no self serve laundry.

Very nice and helpful, very sweet. Place is very beautiful and cozy. The public bathrooms were amazing and the onsen in our room was really nice. They have a shuttle, just make sure they can pick you up.

Room was clean and spacious, staff was polite and cleaning crew very thorough although they had trouble with both english and japanese. Didnt try the sauna but the gym was ok. The only thing i didnt like was the inconvenience of the elevators, lobby being on floor 24 and buffet in 7. Although it was nice the b1 was connected to the subway.

Loved the lounge area with the free pancakes! The laundry facilities were also great. The one thing that could be improved is to add lotion to the rooms and steam clean the carpets.

The staff were very friendly, the room was spotless and the bed very comfortable. The bathroom was fine - a great shower - if a little bit dated. The location was absolutely perfect...steps from the shinkansen station and an easy walk to downtown.

The hotel and room were wonderful and the staff was excellent and very helpful.

Great hotel, highly recommend it

Desk staff was friendly and professional, though the house keeping help was on their phone at times, standing in the hallway. House keeping did not consistently give the Japanese style greeting to guests. No gym, no self serve laundry.

Loved the lounge area with the free pancakes! The laundry facilities were also great. The one thing that could be improved is to add lotion to the rooms and steam clean the carpets.

The hotel and room were wonderful and the staff was excellent and very helpful.