Oahu Adventure Holidays

Parking was difficult

We had an issue upon check-in with the adjacent room (not our traveling party) and before we “settled in” the front desk staff handled it and moved us to a different room. It was all handled quickly, painlessly, and efficiently. We have been staying at the Outrigger Waikiki for over 30 years and we are always welcomed back like Ohana every visit. Mahalo to the employees, especially the valet and bell staff. They have seen our children grow up who are now having and bringing their children back to Waikiki!

The view was incredible! Staff was accommodating and very friendly. I would love to come back soon!

Pros: - Great Location - Great staff and amazing hospitality - Comfortable room and bedding w/ a good amount of space Cons: - Continuous renovation and thin walls made for rough sleep especially in the mornings. - Again, thin walls and heard a family next door fighting almost everyday - Housekeeping cleaned our room but left a lot of sand from our beach clothes still on the floor in the bathroom - Balcony view was blocked by construction of a new Hilton hotel across the street, I wish I was made aware of that before I was put up in that room Overall it wasn’t a bad stay but it also wasn’t the best by any means. The renovations are nice but still a good amount flawed for the price you’re paying. The hospitality can try to make up for it but the cons still outweigh the pros.

I really liked the location to everything and Waikiki beach walking distance. Rooms were a good size for Waikiki and beds were comfortable. I didn’t like the complimentary breakfast which is included in the stay. It’s very basic and the eggs were constantly watery everyday. The sausage burnt and never served pancakes. There is an omelet station that takes forever but is okay. Very disappointed in the fresh fruit options, no berries always just pineapple and cantaloupe. The other downside is the valet fee extremely high, which since they only offer valet no self parking it shouldn’t cost more if you starting at the hotel. That added an additional $350 just in parking to my stay. I still tipped the valet drivers every time but then they put my out of pocket at $450 just for parking. It wasn’t their fault for the enormous parking fee and they were good to me. Other than that everything else was nice.

Very noisy air conditioner. Rust around bathroom mirror. Tiny bathroom. Overpriced for quality of the room.

We were surprised with an oceanfront upgrade!

The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.