Singapore Adventure Holidays

I had a very good stay. I stayed almost a month. Feels like a newly renovated place. Staff is very friendly. They all seem to know my name, always wishing me a good day. Housekeeping was very conscienctious and thorough, especially Yoges!

I'll try to be as fair as possible, my pet staycation experience was a mixed bag. Booking staff was responsive and highly helpful, but arrival was quite a poor experience. Came at 3pm and room was not ready. No offer of dining vouchers or other service recovery given, simply had to wait. Had to wait an hour more, and room wasn't even clean then (saw leftover items from previous guest). Pet bed provisioned as part of add-on was old and ragged-looking, not even of a suitable size for my dog. Pet food and accessories box was good though, had a small bowl, lots of food and treats. Room was extremely cold at night, even after setting the air-conditioning to the warmest setting. Noise isolation was also a mixed bag - the glass doors were well-insulated because all the frog and insect noises disappeared once you went into the room. However, room-to-room noise can be clearly heard, with a sudden flush from presumably upstairs jolting us awake. Lift tiles were popping, property was otherwise decently-maintained but not extremely well. No safe paths to pet elimination areas except a narrow strip with zero handrails. The path to Tanjong beach had many faulty lights. Breakfast was quite pricey with pretty standard items. Laksa was good (no prawns), but otherwise all the food options were quite low value for money as compared to other Accor hotels. Shuttle bus was punctual, clean, and ran very frequently.

This was our first stay in this hotel and we were not disappointed. Whilst it was really just an overnight between flights on our way home back to Australia, having tried eight different beds during the previous three weeks of holiday I can genuinely state this was the best by far. I'd even love to know the brand and model to buy if it was available in Adelaide, such was the comfort. The rooftop pool and bar area was a lovely retreat to sit and have an evening drink.

I'll try to be as fair as possible, my pet staycation experience was a mixed bag. Booking staff was responsive and highly helpful, but arrival was quite a poor experience. Came at 3pm and room was not ready. No offer of dining vouchers or other service recovery given, simply had to wait. Had to wait an hour more, and room wasn't even clean then (saw leftover items from previous guest). Pet bed provisioned as part of add-on was old and ragged-looking, not even of a suitable size for my dog. Pet food and accessories box was good though, had a small bowl, lots of food and treats. Room was extremely cold at night, even after setting the air-conditioning to the warmest setting. Noise isolation was also a mixed bag - the glass doors were well-insulated because all the frog and insect noises disappeared once you went into the room. However, room-to-room noise can be clearly heard, with a sudden flush from presumably upstairs jolting us awake. Lift tiles were popping, property was otherwise decently-maintained but not extremely well. No safe paths to pet elimination areas except a narrow strip with zero handrails. The path to Tanjong beach had many faulty lights. Breakfast was quite pricey with pretty standard items. Laksa was good (no prawns), but otherwise all the food options were quite low value for money as compared to other Accor hotels. Shuttle bus was punctual, clean, and ran very frequently.

The hotel it is OK.

Every nice Hotel

Excellent location and great hotel