Front of property - evening/night

Reviews of Neue Post

4 out of 5
Neue Post
Schloßplatz 2, Zell am See, Salzburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 81 reviews" "
Rating 8 - Good. 45 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tami, Winona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much for the money but you’re paying for location I guess.
Stayed 4 nights in Jun 2022

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful stay in a lovely hotel
We had a great family stay in Zell am See. Beautiful town with beautiful surroundings. We had a very pleasant stay in our apartment at the hotel. It was clean and the staff were great. Had a nice swimming pool and excellent spa facilities. We had breakfast one morning. It was okay. The toiletries provided could be improved.
Stayed 4 nights in Jun 2020
Response from Hotel Neue Post on 3 Jul 2020
Thank you very much for staying in our hotel and for your review. We are looking forward to welcoming you again!

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super family hotel, right next to the slopes
Lovely hotel/apartment. We were in one of older apartments. The decor was traditional ski chalet style and very clean and spacious. Perfect for our family of four. Staff were all very polite and friendly and there is an excellent bar area for chilling out after a day on the slopes. The hotel is literally a 5 minute walk from the City Xpress gondola which was brilliant. The kids loved having the pool for a swim early evening, and spa area is lovely and spacious for all.
Stayed 7 nights in Feb 2020
Response from Manuel Schrenk on 3 Mar 2020
Dear Ian, thank you for your stay and your review, all of our staff is very happy that you did enjoy your stay in our central located hotel. We would be very happy to welcome you soon again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my four-night stay! The hotel itself is centrally located in beautiful Zell am See (about 300 meters from the train station, about 300 meters from the ski gondola), so everything is walkable. The breakfast was nice; the staff throughout the hotel were very friendly; the WiFi worked extremely well. I would gladly stay there again!
Stayed 4 nights in Feb 2020
Response from Hotel Neue Post on 8 Feb 2020
Dear guest, thank you for your review, we are relly glad that you felt well during your stay in our hotel. We would be really happy to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

KW, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff was extremely helpful in guiding us toward things to do and see in the area.
Stayed 1 night in Jul 2018
Response from Hotel Neue Post on 3 Aug 2018
thank you for your evaluation, our helpful staff is already looking forward to welcome you again!

10/10 Excellent

Janice, Pickering, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Hotel Neue Post on 28 Jun 2018
Thank you

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Neue Post on 28 Jun 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Hotel itself was in an ideal location. The room was a bit cramped but had all the necessary facilities. Brilliant spa with everything you’d want. Most of the staff were lovely and accommodating.
Stayed 5 nights in Jan 2018
Response from Hotel Neue Post on 6 Feb 2018
Thank you for your evaluation. We would be really happy to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small town feel
Front desk person was extremely helpful!
Stayed 1 night in Sep 2017
Dear guest, thank you for sharing your experiences. We are happy to read that we could help to make you feel well. We would be happy to welcome you again.

8/10 Good

Hans Arild

Liked: Cleanliness
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel with top service
Hassle free stay. Wonderful location. Highly recommended for closeness to the lake.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in town
great location, when there in the summer for a triathlon race.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location convenient but noisy
A good hotel with a very helpful staff, but unfortunately located in a very noisy part of the town.

10/10 Excellent

Mark, Pontefract

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Christmas skiing trip
The apartment was of a good size with 1 separate double bedroom, bathroom, toilet, kitchen dining room lounge with a double sofa bed and plenty of storage. The hotel is flexible and you can book room only, bed & breakfast or half board and even mix it up if you like. We ate breakfast and evening meals once during our 7 night stay and found the food and service to be very good but we don't like to be tied down to set eating times so we ate in other restaurants and bars located in the town. The bar in the hotel was very nice with plenty of comfortable sofa's and reasonable drink prices. The spa and swimming pool were of a very high quality. Your ski equipment can be stored securely in the hotels ski locker room that is nice and warm just like every other area of the hotel. The hotel is centrally located within easy walking distance of the City Express, bus station and the train station. There are plenty of shops, mini markets, restaurants and bars around, there is even an ice skating rink and indoor swimming pool just 10 mins walk away. We took a day off from skiing and went into Salzburg on the train on Christmas Eve Day, the train takes about 1 hour 40 mins at a cost of €12 pp return, the hotel has maps of the city and can offer advice on places to visit & bars with views of the city that you can relax in. This is our second visit to Zell am See and we would definitely stay in this hotel again.

8/10 Good

ALaa, Saudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location in town centre
The hotel is well located in the town centre. The rooms are a bit old-fashioned and dark, though.

10/10 Excellent

Terri, Evanston, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well maintained and clean. We found the hotel staff to be very helpful too. The SPA was definitely an added benefit.

6/10 Okay

Carl, Marlborough, MA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not so good this time
Stayed here in May. It was pretty good then. Not so much now. WIFI only in lobby now and it barely worked there. Spa area mostly down for repair. Massive construction noise and vibration starting at 7am. Whole room was shaking.Fridges removed from the rooms.

8/10 Good

C. Price, Marlborough, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only place open on May 1
Almost all of the hotels in town were closed for May 1 including the surrounding restaurants. Not a bad place. Parking garage was difficult to find. Spa area was nice, but everything was shut off my second day.

10/10 Excellent

Hatem, Mecca Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for a romantic trip
100 % Recommended Very Nice View from the windows. unforgettable moments

10/10 Excellent

Bill, Liverpool, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Neue Post - Service friendly
This is a quality hotel with good facilities, friendly and helpful staff, located centrally with in easy walking distance of the downtown district. It was an enjoyable experience for us from start to finish.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Andre

Stayed 4 nights in Dec 2023

8/10 Good

Mikael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Anne

Stayed 7 nights in Feb 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023

8/10 Good

Knut Jørgen S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell rett ved torvet i Zell am See
Meget sentralt hotell i typisk alpestil. Store rom (vi hadde suite for 4 personer). Hyggelig betjening med god service. Bra frokost med glutenfritt brød. Parkering 50 meter unna i felles garasjeanlegg. Vi kommer gjerne tilbake hit.
Stayed 2 nights in Jul 2022

10/10 Excellent

Magnus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Martin

Stayed 1 night in Jun 2022
Response from Hotel Neue Post on 21 Jun 2022
Lieber Gast, vielen Dank für Ihre positive Bewertung. Wir freuen, dass Sie einen schönen Aufenthalt bei uns hatten und würden uns freuen, Sie bald wieder begrüßen zu dürfen! Ihr Team Hotel Neue Post

8/10 Good

Ismo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Hotel Neue Post on 21 Jun 2022
Lieber Gast, wir möchten uns für Ihr positives Feedback bedanken und bekunden unsere Freude darüber, dass Sie einen schönen Aufenthalt bei uns hatten! Gerne begrüßen wir Sie bald wieder in unseren Hause. Ihr Team Hotel Neue Post

8/10 Good

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Neue Post is a great located hotel in middle of Zell am See, which made it a great center for activities. It service level, great pool, friendly staff is worth to recommend for future travellers.
Stayed 10 nights in Jul 2021

4/10 Poor

Kasper

Travelled with family
Liked: Cleanliness
Blandet oplevelse.
Pænt rent og fint værelse. Men ikke 1900 euro værd for en uge. Vi fik tildelt et værelse ud til vejen som fører igennem byen, trafik larmede 24/7. Selv når vi lukkede døre og vinduer trængte trafikstøjen ind, da døre ikke lukkede tæt. Vi skrev dette i en anmeldelse vedrørende vores check-in. For mig er det underligt at man “parkere” en familie med to små børn og en gravid, længst væk fra faciliteterne , Parkering muligt i nabokælder mod betaling på 14 euro pr dag- næsten en rejse i sig selv. Poolen var fin og hyggelig, men både inde og udespa var kold. Vi rejste 3 dage før tid, på grund af larmen fra gaden- det gav stress. Man må påregne at betale ekstra hvis man bruger køkkenet i lejligheden/værelset- dette gebyr blev vi dog ikke pålagt selvom.
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2020
Response from Hotel Neue Post on 30 Sept 2020
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jul 2020
Response from Hotel Neue Post on 28 Jul 2020
Thank You

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Hotel Neue Post on 7 Jul 2020
Thank you.

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corona passé!
Es war die erste Post-Corona-Reise - man konnte die Verunsicherung überall merken, sowohl bei den Gästen als auch den Gastgebern; Nichtsdestotrotz genossen wir einen unbeschwerten Tag, ein wunderbares Frühstück und kommen gerne wieder.
Stayed 1 night in May 2020
Response from Hotel Neue Post on 3 Jun 2020
Danke für Ihre Bewertung und Ihren Aufenthalt, wir freuen uns bereits auf ein hoffentlich baldiges Wiedersehen.

10/10 Excellent

Riku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomainen hotelli hyvällä paikalla
Erinomainen hotelli! Sopii pidempäänkin majoittumiseen. Tänne tulee mielellään uudelleen.
Stayed 2 nights in Jun 2019
Response from Hotel Neue Post on 29 Jul 2019
Thank you, we are already looking forward to welcoming you again!

8/10 Good

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
דיי מאכזב יחסית ל4 כוכבים
חדר יפה, מיקום מרכזי אבל המתקנים היו מאכזבים. הברכה"המחוממת" היתה ממש קרה! גם הג'קוזי היה דיי קר. הברכת זרמים המקורה לא עבדה.
Stayed 2 nights in Sep 2018
Response from Hotel Neue Post on 2 Nov 2018
Dear guest, thank you for your evaluation. Unfortunately we cannot comprehend what you didn´t like during your stay, our glas-covered outdoor pool is heated to 28 degrees the whole year, the glas covered outdoor whirlpool is heated to 32 degrees Celsius, all temperatures are checked every day by our house technique.

8/10 Good

Verified traveller

Good but not for business stay
Pitoresque Austrian hotel. Outdated furniture and small bed. Nice balcony. Good location downtown.
Stayed 1 night in Sep 2018
Response from Alex on 12 Sept 2018
Thank you very much for you review. We are pleased to hear that you've liked your stay in our hotel and would be looking forward to welcoming you again in our hotel. Best regards, HOTEL NEUE POST****

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget hyggelig og hjelpsom resepsjon
Stayed 3 nights in Jul 2018
Response from Hotel Neue Post on 1 Aug 2018
Thanks

8/10 Good

Trohu, Norge, Gjøvik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig hotel med sentral beliggenhet
God service fra hotel resepsjonen ved de anstatte..
Stayed 2 nights in Jul 2018
Response from Hotel Neue Post on 1 Aug 2018
Thank you

8/10 Good

Emelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi kom fram sent och området utanför hotellet kändes lite skumt. Väl inne var allt trevligt och bra. Stort familjerum med sköna sängar. Dock hade lite mysbelysning inte skadat, taklampa eller släckt var det som fanns att välja på. Min sambo brände sig på kranen i duschen för att vattnet blev så varmt, det är lite läskigt om man inte är uppmärksam. Frukosten var okej, men inte så bra som vi hade hoppats på.
Stayed 1 night in Jul 2018
Response from Hotel Neue Post on 1 Aug 2018
Thank you for your evaluation and your hints, we will discuss these topics with our house technician to improve our service.