Top Hotels Near Zefmesh Grand Mall in Addis Ababa from NZ$38

"Wonderful "

"Staff were kind and everything was quite comfortable."

"Clean and fantastic service. The manager was fantastic and very professional."

"Exceptional Stay with Outstanding Customer Service!⭐⭐⭐⭐⭐ I recently stayed at this hotel and had an absolutely wonderful experience from start to finish. The customer service was truly exceptional – every staff member I interacted with was friendly, attentive, and went out of their way to make sure I felt welcome and well taken care of. The room was clean, comfortable, and well-equipped, offering everything I needed for a relaxing stay. It’s clear that the hotel takes pride in maintaining high standards across the board. What truly stood out, though, was the team. From the front desk to housekeeping, the staff were not only professional but genuinely warm and helpful. Their hospitality made a real difference and elevated the whole experience. I highly recommend this hotel to anyone looking for a smooth, enjoyable stay with top-notch service. I’ll definitely be coming back! "

"Cockroaches and other bugs in the room and the bathroom/toilet. No pest or insect control. It was warm and sometimes hot. No portable fans available as there is no air conditioning in the hotel. Staff is ok but do not speak much English. A lot of maintenance is required as many things are missing from rooms such as hair dryer etc. "

"The room was bright, clean and spacious with extra seating and a balcony. However, the outdoor traditional coffee seating area smelled so strongly of sewer that we could not sit there. The sewer smell came up through the bathroom floor and shower drains into my room at night. The bathroom was very dark and in need of an upgrade. I reported that my sink stopper would not open to allow the water to drain and it took an entire afternoon before someone came to fix it. I was given only one choice for breakfast each day.. an omelet, along with the salad offerings at the buffet. The dining room wait staff was not attentive and I had to wait long periods of time before I got my bill. Finally, the power went out when I was in the elevator and I was trapped with no way to get out. "

"Very nice view over the city and is one of the best places to sit and watch the lights of Addis. The room was functional and the water in the shower was hot which is a very welcome thing. The room was a little noisy as the balcony door was not sound proof so the stray dogs barked all night and there was no way to reduce the sound. The room was clean and had lots of space. There is an amazing Spa in the building which is well-recommended."