Exterior

Reviews of Maistra City Vibes Hotel International

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 604 reviews" "
Rating 8 - Good. 243 out of 604 reviews" "
Rating 6 - Okay. 41 out of 604 reviews" "
Rating 4 - Poor. 8 out of 604 reviews" "
Rating 2 - Terrible. 6 out of 604 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay at your property. Good location. Parking was easy. Thank you.
Stayed 1 night in Mar 2024
Response from Ana - Front desk on 14 Mar 2024
Dear Jamie, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back.

10/10 Excellent

Alen

Stayed 1 night in Jan 2024
Response from Ana - Recepcija on 16 Jan 2024
Poštovani gospodine Alen, puno zahvaljujemo na vašoj najvišoj ocjeni i radujemo se ponovno Vam uskoro poželjeti dobrodošlicu ovdje kod nas, u hotelu International Zagreb!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel International Zagreb on 5 Oct 2023
Dear Mr. Steve, it was a great pleasure to be at your service here. We will surely be very happy to welcome you soon again.

10/10 Excellent

Neaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel very good thank you
Stayed 1 night in Sep 2023
Response from Hotel International Zagreb on 29 Sept 2023
Dear Mr. Neaz, it was a great pleasure to be at your service here. We will surely be very happy to welcome you soon again

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel International Zagreb on 26 Sept 2023
Dear Mr. Patrick, We thank you very much for your highest positive grade. It was a great pleasure to be at your service here. We will surely be very happy to welcome you soon again.Kind regards,

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, convenient location close to the airport and downtown. Staff were friendly and helpful
Stayed 1 night in Sep 2023
Response from Hotel International Zagreb on 25 Sept 2023
Dear Mrs. Katherine, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel International Zagreb on 3 Sept 2023
Poštovani, budući da je priznanje gosta uvijek velika nova snaga za sve naše kolege, ovdje vam puno zahvaljujemo na vašoj najvišoj ocjeni i radujemo se ponovno Vam uskoro poželjeti dobrodošlicu ovdje kod nas, u hotelu International Zagreb !

10/10 Excellent

Nenad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, staff, clean, rooms.
Stayed 1 night in Aug 2023
Response from Hotel International Zagreb on 28 Aug 2023
Dragi gospodine Nenad, puno zahvaljujemo na vašoj najvišoj ocjeni i radujemo se ponovno Vam uskoro poželjeti dobrodošlicu ovdje kod nas, u hotelu International Zagreb!

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient, close to the center (walkable). Excellent breakfast.
Stayed 1 night in Aug 2023
Response from Hotel International Zagreb on 21 Aug 2023
Dear Marko, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. The staff was very friendly. Marko at the front counter was helpful. 10/10 would recommend.
Stayed 1 night in Aug 2023
Response from Hotel International Zagreb Team on 11 Aug 2023
Dear Mdm/Sir, thank you very much on behalf of all colleagues, especially Marko, for recognizing our daily efforts in your highest grade of the hotel. We hope to welcome you again soon.

8/10 Good

Edward

Stayed 1 night in Jul 2023
Response from Hotel International Zagreb on 28 Jul 2023
Dear Mr. Edward, it was a great pleasure to be at your service here. We will surely be very happy to welcome you soon again.

10/10 Excellent

Zachary

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean, friendly staff, and attractive interior… 10/10
Stayed 1 night in Jul 2023
Response from Hotel International Zagreb Team on 9 Jul 2023
Dear Mr Zachary,Thank you for taking time to write us this review for which we are most grateful.We are glad that your experience in our hotel was good and we are looking forward hosting you again.Kind Regards,Reception

10/10 Excellent

Jennifer

Travelled with family
Liked: Property conditions & facilities
Quiet and comfortable. Perfect for family of 4 traveling through. Only spent one night here. Not quite walkeable to old city, but easy enough to get around.
Stayed 1 night in Jun 2023
Response from Hotel International Zagreb on 27 Jun 2023
Dear Mrs. Jennifer, it is a great joy to read such a great review of a hotel International Zagreb, and we thank you very much for that. We are happy that most of our customers are sincerely happy here, and we are looking forward to be at your service hopefully soon again here,

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Hotel International Zagreb on 31 Jan 2023
Dear Mr. Patrick,Thank you for your highest grade. It was a pleasure to have you as our guest. Thank you once again for your feedback and we look forward welcoming you back. Sincerely yours

10/10 Excellent

Christos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with clean spacious rooms, comfortable beds, and friendly staff. Nice cafe near lobby. The immediate surrounding area is rather quiet and a bit empty with few shops or restaurants. There are some nice cafes, but most of the city life is about a 15 minute walk away. Not too far. Botanical Garden and King Tomislav Square are a 15 - 20 minute walk. Jelačić Square is about a 25-30 minute walk.
Response from Hotel International Zagreb on 26 Dec 2022
Dear Mr. Christos, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Peter

Stayed 2 nights in Dec 2022
Response from Hotel International Zagreb on 23 Dec 2022
Dear Mr. Peter We thank you very much for your highest positive grade.. It will be a great pleasure to welcome you here again soon.

4/10 Poor

John

Stayed 1 night in Oct 2022
Response from Hotel International Zagreb on 28 Oct 2022
Dear Mr. John,Thank you for sharing your stay experience impressions with us. If you would be so kind to give us feedback what exactly was not good with your stay so we can review it with Managers concerned who will take further action. Thank you so much for choosing Hotel International and we look forward to welcoming you back again very soon. Kind regards, Front desk

10/10 Excellent

Davis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room, comfy bed.
Stayed 1 night in Oct 2022
Response from Hotel International Zagreb on 11 Oct 2022
Dear Davis, We appreciate you taking the time to share your impressions and are glad that you have been satisfied with your stay. The satisfaction of our guests is most important. It was a pleasure to have you as our guest. Thank you once again for your feedback and we look forward welcoming you back. Sincerely yours, Hotel International Zagreb

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and food in a good location
Good location, close to the center. Very nice room and hotel. Breakfast is great and Snejana is the best!! She tries and succeeds to make everyone super happy in the breakfast, and she is always with a smile :-)
Stayed 2 nights in Sep 2022
Response from Hotel International Zagreb on 25 Sept 2022
Dear Ofer, Thank you for sharing your stay experience impressions with us. We are delighted that we able to make your stay comfortable and enjoyable and our facilities and services met your expectations. Thank you so much for choosing Hotel International and we look forward to welcoming you back again very soon. Kind regards, Front desk

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2022
Response from Hotel International Zagreb Team on 15 Sept 2022
Dear Patrick,It is a great joy to read such a great review of a hotel International Zagreb, and we thank you very much for that. We are happy that most of our customers are sincerely happy here, and we are looking forward to be at your service hopefully soon again here,Hotel International Zagreb

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from HOTEL INTERNATIONAL ZAGREB on 31 Aug 2022
Dear Guest,Thank you so much for your review. We are glad that you have been satisfied with your stay.It was a pleasure to have you as our guest.We look forward welcoming you back.Sincerely yours, HOTEL INTERNATIONAL ZAGREB

6/10 Okay

Jordi

Stayed 3 nights in Aug 2022
Response from Hotel International Zagreb on 30 Aug 2022
Dear Jordi, Thank you for sharing your stay experience impressions with us. Thank you so much for choosing Hotel International and we look forward to welcoming you back again very soon. Kind regards, Front desk

10/10 Excellent

Halina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from HOTEL INTERNATIONAL ZAGREB on 18 Aug 2022
Dear Halina, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Can Eyüp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
The room was very spacious. Air conditioner was turbo:) TV channels numerous. They allowed us to leave our luggage until our flight even if checked out.
Stayed 1 night in Jul 2022
Response from HOTEL INTERNATIONAL ZAGREB on 20 Jul 2022
Dear Can Eyup, Thank you so much for your review. We truly appreciate your kind words and are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

8/10 Good

Branislav, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property reasonable priced with close distance to public transportation and City centre Comfortable rooms.
Stayed 1 night in Jun 2022
Response from Reception on 30 Jun 2022
Dear Mr. Branislav, It is always a pleasure to read such a nice review, we hope that we will be at Your service again soon, Best regards

8/10 Good

MARK

Travelled with family
Liked: Staff & service, amenities
All fine
Stayed 1 night in Jun 2022
Response from Reception on 30 Jun 2022
Dear Mr. Mark, Thank You for Your high grade, We hope that during Your next visit we will earn a fifht star, Best regards

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and servers in lounge/breakfast room were efficient, friendly and welcoming. Breakfast buffet very generous. Quality of food in the bar/ lounge was great and pricing reasonable. Good value.
Stayed 3 nights in May 2022
Response from HOTEL INTERNATIONAL ZAGREB on 11 Jun 2022
Dear Sharon, What a wonderful review. We truly appreciate your kind words. Thank you a lot. We hope to welcome you back to the hotel soon! It was a pleasure to have you as our guest. Sincerely yours, Hotel International Zagreb

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to city centre & public transportation.
Stayed 5 nights in May 2022
Response from HOTEL INTERNATIONAL ZAGREB on 11 Jun 2022
Dear Michael, We appreciate you taking the time to share your impressions. The satisfaction of our guests is most important. We have taken particular note of your comments. It was a pleasure to have you as our guest. We look forward welcoming you back. HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from HOTEL INTERNATIONAL ZAGREB on 23 May 2022
Dear Marko, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Very good. Excellent breakfast. Staff friendly and helpful.
Stayed 2 nights in May 2022
Response from HOTEL INTERNATIONAL ZAGREB on 11 Jun 2022
Dear Michael, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 4 nights in Apr 2022
Response from Luka, FO on 19 Apr 2022
Dear Michael, We are gratefull on Your highest positive grade. We are looking forward to welcome You again at Hotel International, best hotel in Zagreb. Best regards,

10/10 Excellent

Iva

Stayed 1 night in Mar 2022

8/10 Good

Anja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from HOTEL INTERNATIONAL ZAGREB on 8 Mar 2022
Dear Anja, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from HOTEL INTERNATIONAL ZAGREB on 4 Mar 2022
Dear Marco, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2022
Response from HOTEL INTERNATIONAL ZAGREB on 10 Jan 2022
Dear Goran, Thank you so much for your review. We truly appreciate your kind words and are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

8/10 Good

Brenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. The only thing we didn’t like was that the bar/restaurant did not have any ingredients for the cocktails in their menu.
Stayed 3 nights in Dec 2021
Response from HOTEL INTERNATIONAL ZAGREB on 10 Jan 2022
Dear Brenna, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. The satisfaction of our guests is most important. We have taken particular note of your comments. Please be assured, we do value all guest comments and we have reviewed it with Managers concerned who will take further action. It was a pleasure to have you as our guest. Thank you, once again, for your valuable feedback and we do hope to have opportunity to welcome you again. Hotel International Zagreb

10/10 Excellent

Zvonimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prompt and professional service,friendly and courteous. Will come back again…
Stayed 1 night in Jan 2022
Response from HOTEL INTERNATIONAL ZAGREB on 10 Jan 2022
Dear Zvonimir, Thank you so much for your review. We truly appreciate your kind words and are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

6/10 Okay

Tuan

Business traveller
Good stay
Friendly staff, convenience place to stay while on short business trip.
Stayed 2 nights in Dec 2021
Response from HOTEL INTERNATIONAL ZAGREB on 20 Dec 2021
Dear Tuan, We appreciate you taking the time to share your impressions and are glad that you have been satisfied with your stay. The satisfaction of our guests is most important. We have taken particular note of your comments. It was a pleasure to have you as our guest. We look forward welcoming you back. HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large but Very Good Hotel
Stayed only for one night on a much-too-short visit to Zagreb.I found the hotel to be excellent. Reception staff very helpful. Room was spacious and clean, and bed very comfortable. Bathroom was clean, modern and large. The location is good. Just a few minutes on the No.13 tram and you're right in the centre, or alternatively, an interesting 20 minute walk. All at a great price. Definitely recommended. I wish I could have stayed longer.
Stayed 1 night in Dec 2021
Response from HOTEL INTERNATIONAL ZAGREB on 20 Dec 2021
Dear David, Thank you so much for your review. We truly appreciate your kind words and are glad that you have been satisfied with your stay. We have taken particular note of your comments. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Relfe, San Bruno

Stayed 1 night in Oct 2021

2/10 Terrible

Zeljko

Stayed 1 night in Oct 2021
Response from Ana on 2 Nov 2021
Poštovani gospodine Željko, Hvala vam na Vašoj ocjeni. Bilo bi nam drago da nam u par riječi pojasnite Vaše nezadovoljstvo. Srdačan pozdrav, Hotel International

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Server Ante (Anthony) went beyond to be helpful and create a welcoming friendly atmosphere. Maya pavela was very helpful, accommodating and friendly. Two good employees among a fine staff of professionals.
Stayed 2 nights in Oct 2021
Response from Ana on 2 Nov 2021
Dear Mr. John, thank you for sharing your experience with us. We are glad you have been satisfied with your stay, special thanks on behalf of Ante and Maja. We look forward welcoming you back. Kind regards, Front desk

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

4/10 Poor

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Called the front desk about the air conditioning. The maintenance man told me that it takes time to cool down the room. He also told me to open up the window. The room never cooled down under 26.5 c. We had to open the window just to get a cool breeze. But then we heard the traffic. Just a horrible experience but we didn’t have time to look for something else.
Stayed 1 night in Sep 2021
Response from HOTEL INTERNATIONAL ZAGREB on 4 Oct 2021
Dear Lonnie, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. The satisfaction of our guests is most important. We have taken particular note of your comments. We have reviewed your comment with Managers who will take further action. It was a pleasure to have you as our guest. Thank you once again for your feedback and we look forward welcoming you back. Sincerely yours, Hotel International Zagreb

10/10 Excellent

Niksa

Stayed 1 night in Sep 2021
Response from HOTEL INTERNATIONAL ZAGREB on 4 Oct 2021
Dear Niksa, Thank you so much for your review. We are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Convenient location, clean and comfortable rooms, good and friendly service.
Stayed 1 night in Aug 2021
Response from HOTEL INTERNATIONAL ZAGREB on 28 Sept 2021
Dear Guest, We truly appreciate your kind words. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let know our staff that they made an impact during your stay. We hope to welcome you back to the hotel soon! It was a pleasure to have you as our guest. Thank you once again for your feedback and we look forward welcoming you back. Sincerely yours, Hotel International Zagreb

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Good stay overall and a great place to stay in Zagreb
Stayed 1 night in Sep 2021
Response from HOTEL INTERNATIONAL ZAGREB on 28 Sept 2021
Dear Jason, We appreciate you taking the time to share your impressions and are glad that you have been satisfied with your stay. The satisfaction of our guests is most important. It was a pleasure to have you as our guest. We look forward welcoming you back. HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Canan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very good condition. Tram stop just on the corner the Hotel . We get it everywhere by tram. Hotel is nice and big. Just the room carpet is dirty need to washed.
Stayed 11 nights in Aug 2021
Response from HOTEL INTERNATIONAL ZAGREB on 28 Sept 2021
Dear Canan, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. The satisfaction of our guests is most important. We have taken particular note of your comments. We have reviewed your comment with Managers who will take further action. It was a pleasure to have you as our guest. Thank you once again for your feedback and we look forward welcoming you back. Sincerely yours, Hotel International Zagreb

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Nice hotel overall was a good stay for families or business!
Stayed 1 night in Sep 2021
Response from HOTEL INTERNATIONAL ZAGREB on 9 Sept 2021
Dear Jason, Thank you so much for your review. We truly appreciate your kind words and are glad that you have been satisfied with your stay. It was a pleasure to have you as our guest. We look forward welcoming you back. Sincerely yours, HOTEL INTERNATIONAL ZAGREB

10/10 Excellent

Rafia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marko was absolutely fantastic. He treated us like his own guests and was very knowledgeable of bus / tram routes and local attractions. The room was spotlessly clean, spacious and very comfortable. We were also able to check in early. In addition, it was so convenient to have the tram stop outside the hotel, which took us into the main square in Zagreb. I will highly recommend this hotel.
Stayed 1 night in Sep 2021
Response from IS on 9 Sept 2021
Dear Rafia, We truly appreciate your kind words. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let know Marko that he made an impact during your stay. We hope to welcome you back to the hotel soon! It was a pleasure to have you as our guest. Thank you once again for your feedback and we look forward welcoming you back. Sincerely yours, Hotela International Zagreb