Dear Sabahudin,Thank you for highlighting the convenient transportation aspect of our hotel. We take pride in providing easy access to various modes of transportation, ensuring that our guests can explore the city effortlessly.Whether you're heading to business meetings, tourist attractions, or local hotspots, our strategic location makes it a breeze to get around. We appreciate your positive feedback and hope to welcome you back soon.Warm regards,Hotel Laguna Zagreb

Dear Sudipta, Thank you for staying at Hotel Laguna and taking the time to share your experience with us. We are delighted to read your feedback. The team will be thrilled to hear these kind words. It's truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back at our hotel. Sincerely, your team at the Hotel Laguna Zagreb.

Dear Neda,Thank you for your feedback on your stay at our hotel. We are glad that you found some of our services satisfactory. We hope to see you again soon. Your satisfaction is our priority and we strive to provide the best experience for our guests. Have a wonderful day!

Dear jeff,We are sorry to hear that you had a bad experience at our hotel. We apologize for the inconvenience caused by the lack of wifi and AC in your room. We are working hard to fix these issues as soon as possible. We appreciate your feedback and we hope you will give us another chance to serve you better in the future. Thank you for choosing our hotel.Sincerely,Hotel Laguna Zagreb

Dear Mesut,Thank you for your time to share your experience. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide pleasant guest experiences, so we are sorry to have let you down. Hopefully we'll have an opportunity to welcome you back and show you how we can do a lot better.Sincerely, Your team at the Laguna hotel Zagreb.

Dear Guest,We are very sorry to hear that your stay at our hotel was catastrophic. We take your feedback very seriously and we are committed to improving our service and facilities. Please accept our sincere apologies for any inconvenience you experienced during your visit. We hope you will give us another chance to make it up to you in the future.Sincerely,Hotel Laguna team

Dear guest, Thank you for sharing your feedback on your stay at our hotel. We are sorry to hear that you were not satisfied with your room and the breakfast. We apologize for the inconvenience caused by the broken window and the poor quality of the coffee. We are working hard to improve our facilities and services to meet our guests' expectations. We hope you will give us another chance to serve you better in the future.Kind regards

Dear ARJE,Thank you for your honest feedback. We are glad to hear that you enjoyed our staff and service, but we apologize for the condition of the room. We are aware that some of our carpets are outdated and need to be replaced. We are working on a renovation plan to improve our facilities and make your stay more comfortable. We hope you will give us another chance to impress you in the future,Kind regards

Dear Aedalan, Thank you for choosing our hotel and for sharing your feedback. We are glad to hear that you find some of our services satisfying. We apologize for the disappointment you experienced. We are constantly working to improve our standards and services to meet our guests' expectations. We hope to have another opportunity to welcome you back and provide you with a better stay. Sincerely, your team at Hotel Laguna Zagreb

Dear Μartin, Thank you for staying at the Hotel Laguna. The complete team will be honored to welcome you back to our hotel. Sincerely, your team at the Hotel Laguna Zagreb.

Dear MALAY KUMAR,Thank you for your time to share your experience. We are glad that you find some of our services satisfied. Unfortunately, it seems that we did not meet all your expectations. We are sorry to hear that you have a problem with the shower. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future. We would be honored to have you return to our hotel. Sincerely, Your team at the Laguna hotel Zagreb.

Dear Damir, Thank you for staying at Hotel Laguna and taking the time to share your experience with us.We are delighted to read your feedback. It's truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back at our hotel.Sincerely,your team at the Hotel Laguna Zagreb.

Dear Dragan,To begin with, I would like to thank you for your time and review.It makes us very happy when you recognize our qualities and strengths. It certainly empowers us to do better every day. It will be our pleasure and honor to host you again at our hotel.Warm regards,Your team at the Laguna hotel

Dear Yasmin, thank you for providing us with your feedback about your recent stay in our hotel. I regret to learn you did not experience the service levels that you may expect from us. Please contact us personally at: marketing@hotel-laguna.hr and write about the staff, service, with which department there was a problem (restaurant, reception, .. ??) We take particular pride in ensuring that even the smallest details are taken care of, which we unfortunately did not achieve during your stay.Kind regards. Your team at the Laguna hotel Zagreb.

Dear Tony, thank you for taking time to write your kind review. We are very pleased that you were satisfied with the service provided. Also, we take seriously all of your suggestions, and we will exert maximum efforts in order to improve the quality of our services even more. Thank you so much for your feedback, and we look forward to hosting you again.Kind regards. Your team at the Laguna hotel Zagreb.

Dear Adrian, thank you very much for choosing the Laguna hotel Zagreb as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards . The Laguna hotel team.

Dear Burim,thank you for rating the Laguna hotel Zagreb, our guests opinion means a lot! We check your comments on a daily basic – compliments are encouraging us to continue delighting our guests, but your warning helps us to improve our service. Thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. We look forward to your next visit! The Laguna hotel Staff

Dear Jason, thank you for rating the Laguna hotel Zagreb, our guests opinion means a lot! We check your comments on a daily basic – compliments are encouraging us to continue delighting our guests, but your warning helps us to improve our service. Thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. We look forward to your next visit! Kind regards . The Laguna hotel team.

Dear Ali, thank you very much for choosing the Laguna hotel Zagreb as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards . The Laguna hotel team.

Dear Navneet, first and foremost, allow us to express our gratitude for writing us a comment. We hope, you didn’t regret choosing our hotel. We are disappointed to hear, that we could not meet your requirements in every aspect. I checked what the problem was - WIFI. Unfortunately in some rooms the signal is worse so we had to move you to another room. We are sorry for the experienced unpleasantness. It would be a pleasure if you gave us another chance! Sincerely, Željko Mandarić, Head of Sales and Marketing Hotel Laguna Zagreb

Dear Mr Michael ! Many thanks for nice words . We are ooling forward to see you again . Kind regards! sales department

Dear Guest, thank you very much for choosing the Laguna hotel Zagreb as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards . Mr. Zeljko Mandaric, head of sales and marketing

Dear Wesley, thank you for your review of our stay at our hotel. We apologize for not being able to provide you a service that would make your stay perfect. We are serious about all your suggestions and we will make maximum efforts to improve the quality of our services even more. I have commented your comments with relevant department heads to improve our service in the future. Thank you for your feedback and hope that you will continue to be our guest. Kind regards . Your team at the Laguna hotel Zagreb.

Dear Mr. Slawomir, first and foremost, allow us to express our gratitude for writing us a comment. We are disappointed to hear that we could not meet your requirements in every aspect, but there are many inaccuracies in your review. It is incorrect information that our hotel is used as a quarantine for people suffering from Covid. As a responsible hotel, we have provided an entire floor in case a guest gets infected. Fortunately, to date, we have not used a single room for insulation. Please do not spread such lies around about us or anyone else until you have verified information. We don't have a room with 4 beds and I don't know where you got the picture of our room with 4 beds. There is no picture of our hotel and room with 4 beds on the Expedia platform. Please send me that picture. In terms of number of rooms, our hotel has 45 twin rooms, 18 double rooms and 5 suites and it is not true that we only have two double rooms. You can check this at the Ministry of Tourism of the Republic of Croatia and we can also send you our official hotel registration documents. If on the day when you wanted to book your accommodation in our hotel on the Expedia platform, only two rooms were available, it means that the others were occupied, that is, that guests love our hotel and constantly book it. Next time you come to Zagreb please contact us to show you the whole hotel and all types of our rooms, explain our business and responsible behavior towards guests but also towards your employees and please do not spread unverified information. Sincerely, Željko Mandarić, Head of Sales and Marketing Hotel Laguna Zagreb

Dear Waqas, thank you very much for choosing the Laguna hotel Zagreb as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards . Mr. Zeljko Mandaric, head of sales and marketing

Dear Guest, thank you for writing a review. I apologize as some of the services has not been as per your expectations. I assure you our best services during you next visit. With regards, Your team at the Laguna hotel Zagreb.

Dear Guest, thank you for rating the Laguna hotel Zagreb, our guests opinion means a lot! We check your comments on a daily basic – compliments are encouraging us to continue delighting our guests, but your warning helps us to improve our service. Thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. We look forward to your next visit! The Laguna hotel Staff

Dear Wotif, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. Thank you so much for your feedback, and we look forward to hosting you again. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing

Dear ! Many thanks for yor review. It is very important to us . Kind regards!

Dear Guest , thank you for taking the time to submit a review in connection with your visit to the Laguna hotel. All guest and visitor feedback is extremely important to us and we do appreciate your participation. We were delighted to see that you had awarded the Hotel five stars, which is a source of great encouragement to the team, and we look forward to welcoming you back to Laguna again in the not too distant future. For future reservations please use our website: hotel-laguna.hr because through it you get the lowest price for accommodation and the possibility of booking and economy room too! Yours sincerely, Mr. Zeljko Mandaric, head of sales and marketing

Dear Guest, thank you for taking the time to submit a review in connection with your visit to the Laguna hotel. All guest and visitor feedback is extremely important to us and we do appreciate your participation. We were delighted to see that you had awarded the Hotel four stars, which is a source of great encouragement to the team, and we look forward to welcoming you back to Laguna again in the not too distant future. Kind regards . The Laguna hotel team.

Dear John, thank you for rating the Laguna hotel Zagreb, our guests opinion means a lot! We check your comments on a daily basic – compliments are encouraging us to continue delighting our guests, but your warning helps us to improve our service. Thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. We look forward to your next visit! Kind regards Mr. Zeljko Mandaric, head of sales and marketing

Dear Katarzyna, thank you very much for choosing the Laguna hotel Zagreb as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards . The Laguna hotel team.

Dear MC, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. Thank you so much for your feedback, and we look forward to hosting you again. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing