Reception

Reviews of Best Western Premier Hotel Astoria

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1007 reviews" "
Rating 8 - Good. 276 out of 1007 reviews" "
Rating 6 - Okay. 54 out of 1007 reviews" "
Rating 4 - Poor. 10 out of 1007 reviews" "
Rating 2 - Terrible. 5 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kwong

Liked: Cleanliness, property conditions & facilities
Great location! Nice breakfast but some fresh berry fruits would have been nice to add to high protein plain yogurt
Stayed 3 nights in Mar 2024

8/10 Good

SIU MUN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good staff service, breakfast buffet had a variety of options, overall is good
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Air con not working.
Stayed 1 night in Mar 2024

10/10 Excellent

Janos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reach breakfast options and parking included.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Fran

Liked: Amenities
This was my second stay in 2 weeks. Bed linens are very grainy/sandy. My guess is that they use powdered detergent and only put them through one rinse. Nice hotel. Would come back.
Stayed 1 night in Dec 2023

8/10 Good

Philippa

Comfortable room, great breakfast and good location.
Stayed 2 nights in Dec 2023

8/10 Good

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is convenient and walkable to major sights. The room is quite small and in old style. Parking is a plus, the breakfast was very good.
Stayed 1 night in Nov 2023

8/10 Good

Darvin

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a few days. Very convenient and warm in the cooler days. Would recommend
Stayed 5 nights in Nov 2023

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Shirley

Liked: Staff & service, property conditions & facilities, room comfort
Zagreb
My stay was alright, the rooms are a bit small - as expected with European hotels. Staff at front desk were helpful, stored an extra bag for me while I was away on a tour. Staff in the restaurant were wonderful, very personable and breakfast buffet had ample choices of both regional dishes and generic breakfast items. The carpet in my room wasn't carefully cleaned, sadly carpeting often hides proper cleaning.
Stayed 2 nights in Oct 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great especially person that checked me in.
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, tidy, staff are friendly, parking on site, and the double upgrade to a suite
Stayed 2 nights in Oct 2023

10/10 Excellent

shudan, dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idea location with walking distance to most attractions, including up old town. Breakfast is overwhelmingly good! We also enjoy hotel’s restaurants for dinner.
Stayed 2 nights in Oct 2023

8/10 Good

Marisol, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds, and good breakfast spread!! A bit dated but very clean. Would stay again
Stayed 1 night in Oct 2023

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good and friendly service. Room was small and crowded however if they would re-position the bed (otherwise known as use feng shui principles, it would have made the room more comfortable. Walking into the room straight into the head if the bed is not my type of comfortable
Stayed 2 nights in Oct 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything and breakfast the best ever.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, great staff and within walking distance of much of the main attractions.
Stayed 2 nights in Oct 2023

10/10 Excellent

alan

good staff
Stayed 2 nights in Oct 2023

10/10 Excellent

maureen

Stayed 2 nights in Sep 2023

10/10 Excellent

Svetlana, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was quick and easy. Staff very friendly. Facility is in a good condition and room comfortable. Breakfast was very generous and good quality. Location convenient.
Stayed 4 nights in Sep 2023

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming
Stayed 5 nights in Sep 2023

6/10 Okay

jong dae

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful room. Great location and terrific breakfast. Check in was quick and easy.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast! Friendly check in staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Kang

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Josephine

Stayed 2 nights in Sep 2023

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Basic and convenient hotel. Don't expect anything else beyond.
Stayed 2 nights in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Zagreb
The Best Western Astoria is a fine hotel located near most of the major tourist attractions. We had an issue of my own prior making regarding the reservation, and the Astoria staff quickly resolved it to everyone’s satisfaction. The breakfast buffet is extensive and enjoyable. We highly recommend this Zagreb hotel.
Stayed 3 nights in Sep 2023

8/10 Good

Lee Kan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful customer service.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2023

8/10 Good

Lamar, edmonds

Stayed 2 nights in Aug 2023

10/10 Excellent

Vedran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Pablo, Potomac

Travelled with family
Liked: Cleanliness, staff & service
Great staff and location. Hotel a bit dated. Small rooms.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorites: 1. The staff is amazing - so kind and helpful! 2. The breakfast - WOW!!!
Stayed 1 night in Jul 2023

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Have returned to this hotel after 8 months. Gated parking with assigned parking spot. Parking may be limited if arriving late. Staff friendly and helpful. Quiet room. Continental breakfast above average.
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and the service at the hotel was excellent.
Stayed 2 nights in Jul 2023

8/10 Good

stanley

Travelled with family
Liked: Cleanliness, staff & service
Shower outdated full of deposits , small rooms , area outside ,not very pleasant
Stayed 1 night in Jul 2023

10/10 Excellent

Vicente

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Good food especially breakfast, Good customer service
Stayed 2 nights in Jul 2023

10/10 Excellent

Dusanka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Jul 2023

10/10 Excellent

Milica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous breakfast
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location. Walking distance to many restaurants. Had secure parking. Rooms were clean and had great breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Nalin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Jul 2023