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"Would not recommend to stay here. The staff is not trained in hospitality and the hotel itself is WAY OVERPRICED!! Even at half cost I would not stay here again. No phone reception in the area and NO wifi in the rooms. Stayed on a business trip and one of three rooms had heavy mold stains and the room itself was not properly cleaned. It is also located right next to a noise highway, so you hear cars and noisy public transport at all times. Found out when paying that if you book on other sites...

"“The hotel is very well located, just steps from the market and the church, and the fact that it’s also a museum is a big plus, the restaurant food was delicious. The staff is very kind and pleasant. Highly recommended.”"

"This is a comfortable place to stay in walking distance of downtown Santa Cruz. They now have a seating area on the roof with a lively view."

"Me cancelaron la reserva sin previo aviso."