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Reviews of Best Western Plus Sonora Oaks Hotel & Conference Center

3 out of 5
Best Western Plus Sonora Oaks Hotel & Conference Center
19551 Hess Ave, Sonora, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 460 out of 1001 reviews" "
Rating 8 - Good. 383 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property several times. It is my favorite place to stay when visiting my Mom in Jamestown. However I have found the property to be very loud. The refrigerator is extremely loud and noises do keep me up at night. Aside from that, it's great.
Stayed 1 night in Apr 2024

10/10 Excellent

CHIENKAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything all good.
Stayed 2 nights in Mar 2024

10/10 Excellent

MYRNA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service last minute trip perfect area quiet.
Stayed 1 night in Mar 2024

8/10 Good

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

payam

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Average hotel. Very old. Dirty.
Stayed 1 night in Mar 2024

10/10 Excellent

Nayonika, san francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms no noice has EV charging and excellent free breakfast option
Stayed 1 night in Mar 2024

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the coffee was a bit tasteless. Other then that everything was good!
Stayed 1 night in Mar 2024

10/10 Excellent

Ravindra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great breakfast in the morning friendly faces and happy to get a great service.
Stayed 1 night in Mar 2024

10/10 Excellent

isaias

Travelled with family
Liked: Amenities
Fast and easy
Stayed 1 night in Mar 2024

6/10 Okay

lori

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Huei-Ching, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best BW plus we’ve stayed! The ladies work in the breakfast room are very nice.
Stayed 1 night in Feb 2024

8/10 Good

Saipradeep

Liked: Cleanliness, staff & service
Good property, well maintained and convenient
Stayed 1 night in Feb 2024
Response from Bryanne Antolin - Front Office Manager on 29 Feb 2024
Dear Saipradeep,Thank you for your kind review. Your business is very important to us and we value your feedback.Sincerely,Bryanne Antolin - Front Office Manager

10/10 Excellent

Miguel, Fresno

Business traveller
.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet and convenient place to stay.
Stayed 1 night in Feb 2024

6/10 Okay

Pearl

Stayed for one night and it’s fine for one night. Room is basic but clean. Free coffee machine and tea at front desk and basic breakfast for free too. It’s a motel style room next to the freeway.
Stayed 1 night in Feb 2024

8/10 Good

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in/check-out and good simple breakfast options for a pit stop on our way to the mountain for skiing.
Stayed 1 night in Jan 2024

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome family experience
Stayed 1 night in Jan 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Fine

10/10 Excellent

CHAYADA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Robert P

Liked: Cleanliness
Disliked: Staff & service
Breakfast area overloaded and unorganized. Was charged $30 to check in early even though room was available
Stayed 2 nights in Jan 2024

10/10 Excellent

FEIRAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most friendliest staffs I’ve ever encountered. Comfortable beds. The FREE breakfast was really good as well. It’s nice that there’s still properties out there that every penny spent was well worth it. We will be coming here again.
Stayed 1 night in Dec 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

Sherrene M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Rickie

Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Nov 2023

10/10 Excellent

Ping

Stayed 2 nights in Nov 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
✔️
Stayed 1 night in Nov 2023

10/10 Excellent

Douglas and Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2023

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and kind!
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a do again stay
Staff very friendly. Although some details over looked such as upon arrival the hand soap dispenser was empty. No do not disturb door hanger. Minor stuff. Breakfast was more than adequate. Would stay again for sure.
Stayed 3 nights in Nov 2023

10/10 Excellent

Darnell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious room with comfortable bed, good quality bedding and towels, spacious bathroom counter area, mini-fridge, and free breakfast buffet. My only complaint is there was no table or outlet on my side of the bed, so I had to use a chair to place items next to me overnight and had to charge my phone across the room. My husband's side of the bed had a big table with a lamp and phone charger! That should be on BOTH sides!
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

GABJOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Matty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Convenient. Nice grounds. Breakfast acceptable. Body wash was out; used a small soap bar. Ceiling repair of an apparent leak was terrible looking but didn’t affect anything; just an eyesore.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds. Nice room. Good breakfast. Easy check in and check out.
Stayed 1 night in Sep 2023
Response from Bryanne Antolin - Front Office Manager on 29 Nov 2023
Thank you so much for the review, Kathryn. We are happy to hear you liked the bed, and that check in/out was easy. We know how helpful that could be on a trip. Bryanne Antolin-Front Office Manager

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was quiet overnight. Rooster crows in early morning. Tap water tastes like sewage. Room was clean. Staff were very nice.
Stayed 2 nights in Sep 2023

8/10 Good

Annette

Stayed 1 night in Sep 2023

10/10 Excellent

ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Stayed 1 night in Sep 2023

6/10 Okay

kent

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at Best Western and breakfast was excellent !
Stayed 2 nights in Sep 2023