"Airport to hotel shuttle never picked us up
Air conditioning NOT working. The front desk told me that is only turned on in summer time ( not specified on Orbitz home page. Room was very hot, very uncomfortable to sleep. We couldn’t get the 2 free drinks because the bar opens at 6:00 pm. The coupons we received the day of check in stated bar is open from 10:00 am until 12:30 am. I will call Orbitz for a type of compensation "
"The shuttle only starts at 3PM so if your flight arrives earlier there is not included way to get to the hotel and the 3PM shuttle has limited capacity that requires booking in advance"
"Incredibly clean, beautiful hotel, amazing and accommodating staff. Beautiful pool and locker area, well equipped gym. Airport shuttles available for free. We LOVED this hotel!! "