Yanuca Island Holidays from NZ$1,351

Wow! The pictures online do not do this resort justice. The staff was amazing. The food was spectacular. The entire island was beautiful and such a treat to explore. Will definitely be back, but in my absence definitely treat yourself to this amazing experience!

Stunning location, Liz was excellent in Kids Club. We think this island could be amazing with some more training of staff and a better menu. We stayed 5 days and got quite sick of eating the same menu every day.

My wife and I ventured to Sau Bay around the 20th of June, shortly after it opened. At a high level, we give the place 6 out of 5 stars! At the top of our experience was the incredible staff that greeted us and took care of us throughout our 5-day stay. We had previously spent a couple of weeks at some other resorts in the Mamanuca islands, and while those were also great, Sau Bay stood head and shoulders above them in terms of service, privacy, and overall experience. Sau Bay is a small resort with only a few cottages. It never feels crowded and during our stay the staff outnumbered the guests by about 2 to 1! By the time we left the staff felt like family. Eunice, Sara, William, Carl, Letu, John and little John banded together to give us an experience we won’t forget. Sara took care of making sure we had great dining experiences and also gave us fantastic seaside massages along with herbal therapy to help me ease my sinuses (from a head cold, which unfortunately kept me from diving). Carl and Letu took care of our boat transportation from the island of Taveuni, and also led us on our snorkeling expedition on the rainbow reef. Having snorkeled and dived many locations around the tropics since the 80’s, I can say this was right up there with some of best, unlike some of the locations where much of the coral is dead and the fish are no longer abundant. We also did some snorkeling on the house reef. My recommendation for snorkeling right near the resort is to take a kayak

Staff is great, but it seemed like they had not have enough resources. The bar ran out of glasses often so does towels for the pool. Hammocks were in worse condition. Food is boring and repetitive. We had to wait over an hour for check in as the room wasn't ready. Finally we got the room and when we entered the room, it was horribly hot that you can't even stay in for a minute. We were told to allow an hour to cold the room. We went out for the activity, returned after 5 hours only to found out the room was the same! Called reception, they sent the maintenance, they said that they have temporarily fixed it but recommend us to ask for the room change in the morning. We had sleepless night and the aircon couldn't cool down the room. In the morning we asked for the room change, they first told us to pack bags and wait for the update. After few hours they said they will fix the aircon so we don't need to move. After few hours they said they are allocating us the new room and finally we moved to the new room after almost waiting for the whole day doing nothing. On chatting with housekeeping and maintenance staff, we found that everyone was aware of the aircon, but still we were allocated that room. Disappointed!

Staff were very friendly and helpful. Nice and unique place to stay. They welcomed and said goodbye to us traditionally. Heads up to the management team. Everyone was always there to help. I would definitely recommend and come back.