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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.2/5 Very good
365 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationXi'an City Walls8 min drive
Popular LocationXi'an Bell Tower and Drum Tower9 min drive
Popular LocationXi'an Bell Tower12 min drive
AirportXi'an (XIY-Xianyang Intl.)50 min drive

Choose dates to view prices

  • Classic Room, 1 Queen Bed

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsClassic Room, 1 Queen Bed
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom
  • Classic Room, 2 Single Beds

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsClassic Room, 2 Single Beds
  • Deluxe Suite, 1 King Bed

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed

About this area

Xi'an

Located in Xi'an, Mercure on Renmin Square Xian is in the city centre and near a metro station. Notable landmarks in the area include Xi'an Bell Tower and Xi'an City Walls. Our guests appreciate the hotel's location for the sightseeing.

Visit our Xi'an travel guide
Map
Popular Location

What's nearby

  • Xi'an City Walls - 8 min drive
  • Beilin Museum (Stele Forest) - 8 min drive
  • Xi'an Bell Tower and Drum Tower - 9 min drive
  • Xi'an Bell Tower - 12 min drive
  • Great Mosque of Xi'an - 16 min drive

Getting around

  • Xi'an Station - 4 min drive
  • Beidajie Station - 19 min walk
  • Xi'an (XIY-Xianyang Intl.) - 50 min drive

Restaurants

  • Mercure Restaurant — 1 min walk

About this property

Mercure on Renmin Square Xian

4-star Xi'an hotel in Xi’an City Center, near Xi'an Bell Tower
Along with 4 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/café. All 103 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and premium bedding.
Mercure on Renmin Square Xian offers 103 forms of accommodation with minibars and a safe. Beds feature premium bedding. 29-inch LCD televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges, in-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: CNY 75 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge (on request)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French

Business services

  • Business centre
  • Meeting rooms
  • Conference space (3595 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer

Entertainment

  • 29-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge (on request)

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 75 per person (approximately)
  • Airport shuttle fee: CNY 550 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Renmin Square Xian Hotel
Mercure Renmin Square Hotel
Mercure Renmin Square Xian
Mercure Renmin Square
Mercure Xi An
Accor Xi An

Frequently asked questions

Can I cancel my reservation for free at Mercure on Renmin Square Xian and receive a full refund?
Yes, Mercure on Renmin Square Xian offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure on Renmin Square Xian cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 550 per vehicle applies.
Where is Mercure on Renmin Square Xian located?
Located in Xi’an City Center, this hotel is within 1 mile (2 km) of Xi'an Bell Tower and Drum Tower, Xi'an Bell Tower and Xi'an City Walls. Great Mosque of Xi'an and Beilin Museum (Stele Forest) are also within 2 miles (3 km). Beidajie Station is 19 minutes by foot and Zhonglou Station is 27 minutes.

Guest reviews

Overall score and ratings for Mercure on Renmin Square Xian

4.2
Very good
5 - Excellent
144
4 - Good
165
3 - Okay
40
2 - Mediocre
11
1 - Poor
5
4.3
Cleanliness
4.3
Service and Staff
3.3
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
shared facilities

i Didnt stay at the mercury as I was upgraded to the grand mercure which is in same courtyard. Please note there are 4-5 hotels all sharing the courtyard but the main facilities are in two of the hotels (so you need to exit your hotel to access bar, restaurant, swimming etc) Female chang8ng facilities at the Sofitel are awful

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

People very friendly . Clean. Close to everything

Stayed 3 nights in Nov 2019

3/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort
Does not deserve the Mercure/Sofitel brand name

A very disappointing stay. For a hotel with brand name recognition like Mercure/Sofitel, we were expecting a much higher quality of service than we received. Right from the start we were placed in a ground level room where there was a persistent dank smell in the hallways and the rooms. The hallway floor to our room was warped with a large dent in the middle, and our room's carpeting felt old and tired. The bathroom fared no better, with the sink frequently clogging then unclogging, and slight plumbing smells coming from the shower drain - not to mention the dirty grout along the tiles. The bed was also hard and uncomfortable, with the sheets feeling slightly damp, and we had mosquitos every night despite keeping the windows shut the entire time. This is completely unsuitable, especially for my mother who is nearing 60 years old. I won't even get into detail about the pool at Sofitel, which was worn beyond its years, and the dysfunctional hot tub that was lukewarm and inexplicably half full. For no apparent reason, the girls at the pool desk treated us like second-class citizens when we arrived as well. Front Desk was fine, and they accommodated our requests for bottled water promptly enough. They also replaced with our keycards which were constantly deactivating - yet another inconvenience plaguing our stay. Overall a very disappointing experience - I've had better stays in budget no-brand name hotels. I'm glad we had to endure only 2 nights but wish it was none at all.

Stayed 2 nights in Sep 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

We booked Mercure on Renmin Square and was upgraded to Grand Mercure on Renmin Square. The hotel decor is very run down, beds are like sleeping on rock. Room was infested with mosquitoes. My son had 10 mosquito bites, every-time we opened our window or room door more would come in, they were coming through the AC vents as well. Hotel needs major renovation décor old.

Stayed 3 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location reasonable. About a 5min. walk in one direction to shops/restaurants, and 20min to the Muslim quarter. Metro fairly close by. Good sized room. Door in the shower didn't seal properly so bathroom floor flooded each time you used it.

Stayed 4 nights in Sep 2019