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The front desk personnel were extremely polite and helpful. Three different people assisted me with either check-in, answers to questions, or something else. Top notch crew!!
Anthony
Stayed 2 nights in Mar 2024
Response from Worcester Whitehouse on 1 Apr 2024
Thank you so much for taking a moment to give us your feedback. We will ensure your comments are passed on to the front desk team. We look forward to welcoming you again soon!
Lovely hotel in a fabulous position within Worcester Town Centre. You can walk to all the restaurants and bars and pubs in Worcester from this hotel. On site parking is a bonus too. Staff were very friendly, room was spotless. Highly recommended.
kathryn
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you so much for your review. Your feedback is much appreciated and we are delighted to hear our team looked after you so well. We hope to welcome you again soon.
When i rang up to check out information the person on the checkibg in desk was rude.
Lisa
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for your review. We are sorry to read that you didn't receive our usual high standard of customer service. We appreciate your feedback and will relay it to the team.
Great room superb shower power only problem was flush the toilet and airlock would make the ceiling sound like a train was coming through
mark
Stayed 1 night in Dec 2023
Response from Worcester Whitehouse on 16 Dec 2023
Thank you so much for your feedback. It is much appreciated.
10/10 Excellent
David
16 Dec 2023
David
Stayed 2 nights in Dec 2023
Response from Worcester Whitehouse on 31 Dec 2023
Thank you for taking the time to rate your stay. We are delighted you enjoyed your visit and we hope to have the pleasure of your company again in the near future.
Perfect location.
Lovely spacious clean room.
Our room was facing onto the main road which could be a little loud with traffic until 0000.
Poor tv reception, limited to only a few channels. And tv somehow turned on by itself at 0300??? No alarm set by ourselves, can only imagine previous guest had set one.
Overall any negatives are not enough to stop me booking this hotel again.
Verified traveller
Stayed 2 nights in Nov 2023
Response from Worcester Whitehouse Hotel on 5 Dec 2023
Thank you for your feedback. It is much appreciated and will be discussed with the team. We hope to welcome you again when visiting the area.
8/10 Good
Christopher
1 Dec 2023
Christopher
Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 5 Dec 2023
Thank you for taking a moment to rate your recent stay. Hopefully we will have the pleasure of your company again in the near future.
Lovely well kept hotel, good size room, well appointed, amazing breakfast,incredibly clean.
Downsides were cheap uncomgy mattress - expected more for this level of room-everything except a comfy quality mattress.Also shower didnt have a sign or lever to switch on-only taps which was unhelpful. There were signs for everything else.
liam
Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 4 Nov 2023
Thank you for taking the time to provide your feedback, which appreciated. We will discuss it with the team.
8/10 Good
Mathew
4 Nov 2023
Mathew
Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 5 Nov 2023
Thank you for taking the time to leave a review on your recent stay. We look forward to welcoming you again soon!
10/10 Excellent
Justyna
4 Nov 2023
Liked: Amenities
My second stay in a place, I got a lovely room, shame it was just one night:)
As wanted to try spa again.
Overall very nice staff and cozy hotel
Justyna
Stayed 1 night in Nov 2023
Response from Worcester Whitehouse on 4 Nov 2023
Thank you for taking the time to leave a review. We are delighted you enjoyed your stay with us and we hope to have the pleasure of your company again soon.
10/10 Excellent
Matthew
2 Nov 2023
Matthew
Stayed 2 nights in Oct 2023
Response from Worcester Whitehouse on 26 Nov 2023
Thank you for taking the time to rate your recent stay. We hope to have the pleasure of your company again some day soon.